Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
ALICE is an operations system for every department of your hotel, connecting your staff and your guests. As a guest of an ALICE hotel, you can use this app to connect with any hotel department at any time. With the ALICE Guest App, you can: • Make requests - order room service, book a spa appointment, request a wake up call - to any department, before and during your stay, all at the push of a button. • Real-time chat with every department, before, during and after your stay. • Receive updates on the progress of your requests.