User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I have upgraded this app to four stars. Unfortunately the previous problems I had with this app was because apparently I had two accounts. When my employee migrated to a new UHC website somehow two accounts in my name was created with different log in password. Now things are cleared up and working fine. I only wish there is a way to archive old prescriptions. It would be nice to be able to see only the drugs I’m taking now not the drugs I took a year ago or two years ago or even 30 days ago. I do not like seeing drugs I’m not taking anymore. —— I have had United Healthcare for many years. Within the last couple of years this app has become useless. It never seems to recognize my password. The password is showing it is an error when the correct password is used. The UHC app shows medical doctor claims but when it comes to refilling prescriptions none of my existing mail order prescriptions are available within the app. It will show prescriptions I filled at local drug stores but none filled through mail order. This same issue exist on their website. Never showing any existing mail order drug prescriptions. The only way to get a refill is calling directly to UHC. What’s the point of the app? Useless!
The app makes it easy to track deductibles/max out-of-pocket expenses. I find the search function VERY useful when looking for new doctors/specialists. In fact, I made appointments with a couple of different specialists in less than an hour while using the app. It would have taken me much longer to verify in-network providers, while still managing to find people with top-notch reviews (I’m pretty picky when it comes to trusting/seeing people for my healthcare). The only gripe I have is that some of the providers that came up in the app’s search engine had since been closed or relocated. They just need to stay more on top of keeping that information current and up-to-date, I suppose.
B4 I even say anything else..- This aPP is a 100% FOR-SURE MUST HAVE if this is your insurance carrier! They've made everything so simple; Ex's being: ESPECIALLY finding Dr's within your Network to find the Least Expensive Options, etc.. I would not only recommend having this app, but say if you don't because of the way Health Insurance has been going & what not, you'll have an incredibly + tremendously tough time figuring out who to go to for any specialized appt's, or just being completely sure that what you've scheduled isn't going to involve any surprise//hidden costs where you get a random bill weeks after your appt via snail mail for something like $599-$1,450+ or more a few weeks after your appt.... If you've got United Healthcare or any others this app represents..~ This is an ABSOLUTE Must to download ASAP. It has EVERYTHING I Need + More; And coming from someone who works in an industry where I deal with app development & similar services -- The UIX, (User-Interface), is by far what sets the app apart making it a NECESSARY Requirement to utilize 4 aLL your Health Insurance Claims, Bills, Adjustments, &/Or ANY-ALL Types of Help possibly Required... I hope this Helps anyone who reads this..!! Amazing job United!! Finally I'm extremely pleased with my insurance simply by developing this sole app to utilize for all my needs. Thank You..!!?!?!!! ~ D.L.
Clunky, broken process and links, closed loop errors, and more... In times when medical information is critical, to have this app as the only iOS resource is negligent. Searching for a provider has to be exact and if you are unsure which medical center is in network there is no key or color coding letting you know for sure. Tapping on the medical center on the map does not offer more information, it just takes you to Apple Maps. What is the point of search then? It is as if the developers were hoping you wouldn’t notice that you are now in another app and hope you find more information that way. Logging in often takes your through a closed loop that you ultimately have to go to their website to sort out before returning. Otherwise the error “system error, could not contact provider” will just keep you looping indefinitely. On the plus side...once you can sign in, it does have your medical card information...so kudos to the app developers.
I thought the app was very good and intuitive up until the most recent upgrade. For some reason, the new design required the user to reenter lots of information that had already been entered previously. When I try to get some information from the tech-support people to explain, I could tell I had been transferred to somewhere offshore and the person had been given a script response to read to me. It was a totally different customer experience compared to when you reach the regular call-center people. It's too soon to say whether the app has changed and dramatic ways with this upgrade, but it sure hasn't gotten off to a good start
Developed by the United HealthCare Services, Inc..
Health4Me has 10 093 user reviews.
Health4Me has an average rating of 4.5.
The latest version of Health4Me (6.3) was released on May 22, 2020.
You can download Health4Me here:.
Get UnitedHealthcare and OptumRx® info on the go with UnitedHealthcare Health4Me® — a mobile application designed to help you save time managing your health care. Whether you want to locate physicians near you or manage your prescriptions, Health4Me is your go-to resource for everything related to your health. It’s designed to be:
• Mobile –
it goes where you go. Use the location search feature to find a physician, pharmacy or facility near you. Whether you need a specialist or general practitioner, a large selection of network doctors is at your command.
• Personal – it’s designed to work for you. From emailing your health plan ID card information to checking status of deductible and out-of-pocket spending, Health4Me is built to help. And you can rest assured that your information is absolutely confidential.
• Simplified – it highlights convenience. Tools like myHealthcare Cost Estimator can make your health care options easier by comparing procedure, provider, price and place.
• Secure – it prioritizes your privacy. Our enhanced login, HealthSafe ID™, helps keep your health information confidential in accordance with applicable law.
Who can use Health4Me? Everyone.
You don’t need to have a UnitedHealthcare plan to benefit from features such as finding the average estimated cost for hundreds of medical services and procedures in your area. Download the app and explore great features like myHealthcare Cost Estimator now.
UnitedHealthcare and OptumRx members get more from Health4Me.
Health4Me features include the following benefits (though their availability to you may depend on your employer’s health plan):
− Register for myuhc.com® to enable both mobile and online services.
− Search for physicians, pharmacies or facilities by location or specialty.
− Locate Urgent Care facilities and ERs nearest to your location.
− Estimate your health care and drug costs.
− Use EasyConnect to let us know you want to talk about something and we’ll call you back.
− View and share your member health plan ID card.
− Contact an experienced registered nurse 24/7 for health information.
− Check status of deductible and out-of-pocket spending.
− View medical and prescription claims.
− Refill your prescriptions, or check status of refills and renewals.
− Review order status for home delivery medication.
− Compare medication prices and find lower-cost options.
− Connect to Apple HealthKit to track steps and activity right from within Health4me
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App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help you grow your rating relatively fast and easy. Let’s get into details and understand how to build a proper ratings & reviews strategy to cut your user acqu