Slots Casino - Jackpot Mania

I have played this app for about a month. Initially all was well. Now for about the last 2 1/2 weeks every time I get a decent win in the bonus round I end up getting nothing because the app crashes or it goes to an ad and you get nothing! I have lost millions on the bonus rounds and in the quests that don’t give you credit for the tasks you do! Support does not answer my complaints! I am just about ready to delete the app and let my friends that I told it was great and fun to forget it too! I enjoy playing the games but I have gotten cheated out of billions of coins. I have contacted support several times. They say they will get back to you within 24 hours. I am not sure what 24 hours means to them because after weeks of waiting I still have not gotten any answers from any of the times I have contacted them. Definitely do not buy coins because you will lose everything you bought. I am glad that I never bought any because they would be gone long ago. I am very disappointed in the app support as I am sure many others are from the reviews I have read!!!

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On two separate occasions I messaged customer support about the same issue. While playing a machine it changed my bet to max without me realizing and my coins were gone within seconds. Now I realize that it’s easy to hit the max coin button instead of spin, we’ve all done it before, but this was not the case. There had to be some sort of malfunction or it’s done intentionally as it was different games each time when it happened. These were coins I purchased and the coin packages aren’t cheap. The first time I messaged I got no response at all. The second time I got an auto response that someone would contact me within 24 hours. I received no response and the conversation was deleted by customer support. For the most part I enjoyed this game but it costs too much to play only to be cheated out of your purchases. The never ending ads to sell you more coins are annoying as well. This might be a fun game but just be warned, do not spend any of your hard earned money with them.

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This app gives you plenty of money to play. Then when you start winning, it has these pop ups like “watch this video & we will add 256 million coins to your win.” You click the button to watch the video & the app crashes- taking all the coins you were supposed to win with it, I contacted them & they replaced some of the coins within 15 minutes. Then it started popping up a wheel to spin after you won. They want you to pay to spin the wheel. You close it & the app crashes - leaving you again with nothing. I contact them & no answer. Then they have videos on the slot machine page where you watch to get free coin. You guessed it- then the app crashes leaving you with nothing. I contacted them to let them know about that & their response is that although it’s on their app page they are run by a 3rd party. I sent them a screenshot showing they are theirs & they said they would fix in the next update. This app crashes when you are on bonus spins taking all winnings away. It has never crashed on a losing spin. It is a scam to get you to buy coins I am sure. After the first issue you have, they will not answer you back. I was doing well on these machines- until the crashes caused billion dollar losses of coins. All in all- don’t waste your time because this app will leave you frustrated. It is the has more glitches than any other app out there & they do not want to fix it.

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This game cheats you out of wins constantly. You see lines that should pay but don’t. Then if you play a game with a jackpot pick you almost always get MINI-I have played where I had to pick a jackpot 20 times and 99.9% of the time it’s a mini-I mean come on! Then the one time I did get a MAJOR jackpot they did not credit it to my bank. It happened during a free spin, I picked and got MAJOR and the pink banner came up and everything but at the end of the free spins it never added it, just the amount I won on the free spin only. I definitely notice when several billion coins do not drop into your bank! That was the biggest one I’ve been cheated out of. I had several smaller ones too that I took screen shots of (couldn’t get a screen shot on the MAJOR jackpot in the middle of free spins) and I sent them to customer service and like everyone else, silence, no response whatsoever from customer service. Don’t waste any real money buying coins on this game. They just will take them by not crediting your wins!!

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The games do have fun “potential”. Frequent enough wins and bonuses to keep it interesting...however, Customer Service is horrible. They just delete issue messages with little to no response and, certainly, zero compensation. Freezes, crashes, spins that should pay but don’t, plus, even if you don’t choose to watch an ad in order to multiply your win, the ad presents anyway. IF you’re fortunate, you will still receive your initial win, but not always. I had one game crash 3 times in an hour plus should have had free spins that just never triggered. Customer Service just deleted my messages with no response. Also, the ads are super glitchy and sticky so good luck trying to figure out when it’s complete then try to get back into your game. Like I said, POTENTIAL fun......very very frustrating! Try Ellen’s Road To Riches.....they work AND have exceptional Customer Service.