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4.8Poplin is a life hack for laundry, available in over 500 cities nationwide. Our Laundry Pros will tame even your most unruly, rumpled piles into pristine stacks of perfectly folded laundry. All that’s left for you to do is get dressed. JUST TAP AND YOU’RE FINISHED Poplin’s state-of-the-art app makes it possible to have your laundry done with the touch of a button. You can arrange pick-ups, leave instructions, track progress, send messages, and rate your experience. THE POPLIN PRICE Poplin’s next-day laundry service stars at $1/LB. Poplin's same-day laundry service is $2/LB. Service includes wash, dry, and fold. Pickup and delivery is free. IS THERE A MINIMUM? There is a $20 minimum on next-day orders, and a $40 minimum on same-day orders. LAUNDRY IS OUR LOVE LANGUAGE Our fleet of care-obsessed Laundry Pros are true craftspeople, type-A altruists who pour their hearts into the little things. They’re actually delicate with delicates. They wouldn’t dream of over-stuffing a dryer. They can fold the trickiest of tops. Hand over your laundry, and we won’t just wash your clothes – we’ll pamper them. You’ll never DIY this task again. WHAT’S INCLUDED? Poplin's professional laundry service finishes your laundry to perfection. - Professional washed - Flawlessly dried - Expertly folded Also includes free pickup and delivery, custom options like hang-dry, and Poplin's Protection Plan covering you in case of damage or loss. DO YOU SEPARATE LIGHTS AND DARKS? Yes, of course. You just tap and order. Everything else is taken care of for you. WHAT ARE MY DETERGENT OPTIONS? When placing an order, you have 3 detergent options: 1. Premium-scented 2. Hypoallergenic (unscented/sensitive skin) 3. Provide your own If you choose premium-scented or hypoallergenic, your Laundry Pro will use a top-rated premium brand detergent. If you choose "provide your own," please include your detergent with your pickup. Your Laundry Pro will use your detergent and return any unused detergent to you. UNSAFE OR UNSANITARY LAUNDRY We do not service unsafe or unsanitary laundry. We also don’t service laundry that includes excessive pet hair. Before you place an order you will be asked to certify that your laundry: - is safe and does not include bed bugs, fleas, roaches, or biohazardous materials. - is sanitary and does not include feces, urine, blood, or vomit, beyond traces normally found in household laundry. - does not include excessive pet hair. Violators incur a $20 fee, laundry returned “as is,” and the account may be closed. DO I NEED LAUNDRY BAGS? You can put your laundry out for pickup in any bag you want, disposable bags, or your hamper. Most people use disposable bags. If you use your hamper we'll transfer your clothes to our disposable bags and leave your hamper behind. You can also use laundry bags, which we'll return to you laundered. Your laundry will always be delivered in Poplin provided clear plastic bags.
