PhotoSquared photo wall tiles

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I love this idea soo much!! I’ve always wanted canvas pictures on my walls!! Sooo glad I found this app! So I haven’t tried to buy anything yet, I’m just exploring the app. But when I am scrolling through my photos, it lags soo much, I can’t even scroll fast to find my favorite pictures and I have over 700 pics in one of my albums in my phone that I want to order. It’s going to take forvever. The photos I want are all the way at the bottom of the album. How can I even use this app when I have to take 5, 10 or 15 min just to get the pics I want?? Sometimes it doesn’t even scroll! Please help me or update the app and fix bug please! I really want to give this app a shot even tho $48 is a lil too much.

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#1 The shipment took 11 days when they claimed it typically takes only 3-5 days. #2 When asked about this time issue, the person responded as if first it was none of their business for this shipping delay, then followed up with another lie in a separate email stating that they contacted UPS to upgrade the shipping process, and claimed that it WILL NOT show up in the UPS system. #3 When asked about this “shipping change”, UPS rep said it never had happened since it did not show up in their system. Indeed, the delivery time did not change after all. What should have been a surprise gift for a friend is now delivered to nobody. I read some comments about the quality of the photos and it seemed that most of them are positive, so it is sad that in my case nobody actually get to witness it. If it wasn’t the “3-5 days”, I wouldn’t choose the normal shipping route. And I feel sorry for whomever get these art work done because the part of the team being lousy and dishonest degraded their work significantly. One last thing the app told me was don’t ever ask for refund because again, the delivery is none of our business no matter what we said online such as “3-5 days”. So please be aware, if it takes say more than a month for you to see the product, it’s also none of their business. To conclude, I won’t use their service anymore cuz I’m scared. There’re way more companies like this one, good luck PhotoSquared.

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First, the app worked perfectly for me. It was very user friendly and I enjoyed being able to edit my photos. Production and shipping were extremely fast - I placed my order on a Saturday and had my photos on Tuesday. Unfortunately, there were three flawed/damaged photos in my shipment. I immediately emailed PhotoSquared (you cannot call them - no phone number - very frustrating) with photos of the damaged photos highlighting the damage/flaws. Their customer service team responded by email requesting my original photos and offering to reprint the photos. I was pleased by their quick response and their commitment to making it right. My reprinted photos arrived. Two were perfect. The other two had damage to them to include a chipped corner and white specs floating in the middle of the other. I’ve reached out to their customer service team again (by email - again, no phone number - extremely frustrating) reporting the damage with photos of the damaged photos and am awaiting a response. Overall, the app is great. However, I’m disappointed with the final product. Two tries at printing with damaged photos in both groups. Great app, but please work on your quality control. And please consider having a phone number for customers to call.

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As couple of other reviewers mentioned (wish I had seen their reviews before ordering), do not believe in their delivery time. We wanted to gift this, so delivery time was critical to us. We wanted to use Mixtiles, but chose to go with PhotoSquared given their low upfront cost. However, we ordered on 14th dec, and the deliver is not until 24th dec!! we emailed customer service and they would hardly respond!! Very disappointed with False information, and poor customer service. Wish we had gone with Mixtiles who seem have much more streamlined process (promised delivery on 18th dec). We love the idea and wish photosquared owned their product end to end (I am surprised that you use UPS Ground, and promise 3-5 days!!!).

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I recently got their tiles few weeks ago and was totally disappointed with the quality of their tiles. It’s made from very cheap material and the edges are so rough that scratch you. It costs $8 each tile and I regretted buying them. I could have paid $1 extra at different companies and got a much better quality. I bought many tiles from different companies before and I wanted to try this one this time since it was a little cheaper. Totally disappointed at the quality and the customer services! They said on the website to email them if you’re not happy with the products, all LIES. I emailed them twice and never got any replies. Stay away from this company!