PFFCU Mobile Banking

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This could be a great app. The operative word being COULD. I only downloaded it for the capability of depositing checks as it’s difficult to get to a branch. I guarantee that 9 times out of 10 I need to attempt this operation at least twice before it accepts the deposit. I’ve tried unsuccessfully to do simple fund transfers. Even loading the accounts on the home page when you first log in can malfunction. I know it will cost more money to get the right people to fix this app and may even increase our costs, but it would bring so much value to customers if this thing was actually reliable!

out of every bank i’ve ever used, PFFCU is by far the best one. you never have to wait in line, you always get a real person answering the phone, they always respond to every message within 24 hrs, it truly is one great financial institution. is their app the most high tech and advanced? no. but i appreciate them always updating and improving what they have. i agree with others that they should include the credit card options within the app but i think they will get there eventually. the app is easy enough for my teenager to use himself as he learns to take care of his own bank account and that speaks volumes. he uses it daily to check his balance and keep track of purchases he made and likes using it.

We should be able to transfer on this app. Why is this not an options? I would like to see more detailed transactions than what is on the app. Sometimes I don’t have the time to go online and the app makes things easier, even though it doesn’t have all the good features. What happened to finger touch access, that was removed to as well. Please make the app do more! Thank you 👌😁 Ok some of the features are on there now!! I did give a 4 star, but I would love to tell in detail more of transactions and which acct I’m sending money to. Not everyone knows that S4 is checking so forth on.

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Ever since this new update, it’s been incredibly buggy & my husband & I never have an accurate amount shown in our bank account. We share accounts & his says one number & mine says another. It’s super difficult to navigate the app & figure out when certain expenses were taken out. Based on our calculations & bills, we should NOT be where we are at & it’s making it practically impossible to manage our money. Please fix the bugs or just go back to the old app. Unfortunately money is literally everything in our lives & to not have an accurate & simple way to manage our accounts is making our lives incredibly difficult.

The app has bad reviews and most of them are for the bank itself and not the app... Finally up to date with today’s technology. Love the new look, features and multiple ways to access my accounts. I’m glad that they added all of my accounts onto the home screen instead of having to go online to see them all. The app looks a lot neater to and more organized. Great job. We all have to remember that we’re rating the app and not the bank 😂