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I love OfferUp. Since I was introduced to it and downloaded it on my phone, it hasn’t left it. It’s the first place I go to if I’m looking for an item to buy or if I’m trying to sell something to get some extra cash. I’m very frequent on it. Check it out almost every day. Even got all my friends and family obsessed with it. “If you need something, go to OfferUp!” I do have a suggestion though that I believe would make the app just, amazing, and I always think about it whenever I’m browsing for something. It would be great if next to the display pictures on the result or home screen, the listed item price is shown by it. That way the buyer can see exactly how much the seller listed the item for while looking at that said item. This can encourage some people to click on an item to view if they’re able to have the price shown to them from be beginning. People are attracted to the price of the item when trying to buy just as they are to the look of the item so why not give them both at the same time and help them make better choices. It may happen that you’re search result shows hundreds of items for sale and you don’t know how to narrow it down. Currently, If you want to know the price of an item you’re interested in, you have to click on it to see.
Offer up is an excellent app. It’s very easy to use. It’s fun to use! Customer Service however— needs a little work as of December 2017. I had an issue with a paid for feature called “bumps” which put your items above other sellers ads so your items are seen first. It’s a really nice feature. I paid for two but only received one. So I sent an email to the address listed on the app. I didn’t get a reply, so about a week later I sent another email. I still didn’t get a reply. Then by chance while using the app, a question came on screen asking if I liked the app or something on those lines. I explained my situation regarding the issue and how there had been no reply. I asked to please have Customer Service contact me. Within a week or two the issue was fixed. It was frustrating to not find customer service contact info on the app (most apps have this) causing me to have to go search for it here where apps are sold. There’s a “frequently asked questions” area on the app, but no email address or contact form. It was also frustrating not getting a reply. About a week after the issue had been fixed, (they didn’t tell me, I just happened to find out) customer service finally contacted me. At that point I no longer needed help. It would be great if there was a contact form or email address on the app and getting a reply would be good as well. That aside, it’s a great app for buying and selling items. I found it very easy to use!
There is no easy way for me to contact the company through their app when it comes to questions about selling fees. For example, when I post an item as eligible to ship nationwide, it mentions a 12.9% processing fee and has a link to their Terms and Agreement. I did not, see the 12.9% processing fee listed there— just “processing fees” in general. I would like to know a little more about your fees and why/how the minimum to be paid is $1.99 (super unreasonable for me), even if I’m selling an item that’s $3 or $2 (which if I sell at $2, I should just be giving it away for free). Overall, app is good if you are selling small items to your neighbors so they can pick it up (and you can avoid any fees and shipping). It’s not good to ship small cheap items at all. As for disappearing posts, this is quite a new problem for me. My posts are not showing up and keep disappearing, with NO NOTICE AT ALL. I was doing well, but now I can’t even sell my items because no one sees I have them posted! It’s so hard to get a number or email to contact them for customer service. Their community website is still under construction too, for who knows how long. Nothing is helping. I use this app to help me pay for my college textbooks, and now I don’t have extra income for next semester. OfferUp, you need to FIX THIS ISSUE IMMEDIATELY. You are losing business and income. You’re also losing your customers. Please investigate this thoroughly.
Edited review: The messaging is still glitchy with latest update, but is no longer the most annoying thing on the app, so in a sense congratulations I guess?? Since the latest update, the "Watching" section has changed to creating boards, I'm assuming to compete with Pinterest, which is completely unnecessary. In consequence, the coding got changed and now I have over 300 "saves" I have to delete in the "Quick Save" of things I saved over 2 years ago that have since been sold or unlisted. This wouldn't be as annoying if as soon as something was "unhearted" it didn't go back to the top of the list, which it now currently does. Whoever did the coding for this section obviously doesn't use it or doesn't care if it's clean with only available items or has an insane amount of downtime on their hands. Not sure why but a few days after an update it gets glitchy. For example, the last update was 5/9/17 and now I can't share an item. The messaging portion of the app needs help. Maybe start from scratch, I don't know, but it's always glitchy, recent update or not. It doesn't automatically load a new message especially when you're in that thread, you have to go out and go back in the thread. I get the cash register noise and I have to go to the messages page and slide down to refresh messages to get the new ones to come through. Especially annoying when you're trying to coordinate with a buyer/seller.
I have been using offer up for almost a year now and I have to say it's one of the best marketplace apps out there. I have made about $6,000 on the app in 6 months. I love using the app it is very straight forward and fun to you use when you make a sale. The only problem I have is a lot of people on here send you a legitimate offer but then never respond. This is very frustrating and I think they should implement a penalty system for late replies that way sales can be made faster and buyers can get the item quicker. If they did this I think this app would be revolutionary and more people would be using it than they already are! Fast forward a year and I have been using this app for almost 2 years I have sold over 200 items and while this app did make me money in the past it is no longer worth my time. Mainly because the developer has still not implemented a system that corrects the non responders on this app. The community for this app has kind of ruined the experience. Because the developer has not taken action on this issue the problem has gone even more rampant and has made a once good app mediocre. It’s very unfortunate because this app had tremendous potential but unfortunately the community and the developer have short come that. That’s why from this day forward I will be deleting the app it was good while it lasted.... so long Offerup!
Developed by the OfferUp Inc..
OfferUp - Buy. Sell. Simple. has 3 019 446 user reviews.
OfferUp - Buy. Sell. Simple. is ranking in Shopping on the 8.
OfferUp - Buy. Sell. Simple. has an average rating of 4.8.
The latest version of OfferUp - Buy. Sell. Simple. (3.52.0) was released on Jan 17, 2020.
You can download OfferUp - Buy. Sell. Simple. here:.
Buy. Sell. Simple.
• The biggest mobile marketplace for local buyers and sellers.
• List an item using your phone or tablet in as little as 30 seconds.
• Know who you’re dealing with through reputation and
• Browse local items with thousands of new postings daily.
• Message buyers and sellers securely from within the app.
• Build a reputation with your unique seller profile page.
• Browse items by image and sort by category or location.
• Join millions of people using OfferUp across the country.
OfferUp is the easiest way to buy and sell locally.
"I have found several items at a great price on OfferUp, saving me tons of money"
"We offered up 3 items in minutes and sold them within 48 hours. Doesn't get much easier than that!"
"I made $1,000 by offering up my daughter's unused items on OfferUp"
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