NTWRK | Live Sneaker Shopping

Not only did the NTWRK release amazing and exclusive products, but when my order was messed up the support team resolved every problem that occurred. After I mistakenly purchased the wrong shirt the refunded the purchase and replaced it with the one I meant to buy. This was surprising considering the amount of customers they have to work with and how willingly they are to help. I completely recommend the app because the products are amazing and so is the support team.

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The whole idea of making a media entertainment app with videos and events for shoe releases is very unique. However this creative endeavor does not fulfill your ability to do what you are truly on the app to do. We want to buy sneakers and clothes without a bunch of unnecessary steps and watching videos that just leave you on a climax of disappointment. The sneakers are always sold out by the time you get the ability to try to add them to cart. Watching a 5 minute video feels like an eternity when money is on the line. We are not here to have an experience, we are here to buy limited releases for ourselves or to make make money. The way launches work and the logistics of the app need to be changed drastically before this app is even a mediocre sneaker app.

NTWRKS customer service is wonderful. I bought a super limited piece of art, I was so excited and couldn’t believe I won. Unfortunately, FedEx damaged the box and the artwork inside quite badly. I contacted NTWRK and they immediately handled the situation. Even obtaining a replacement from the artist himself. Absolutely amazing in nowadays marketplace. I’ll be buying from NTWRK for years to come.

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The system is set up to only allow you to buy 1 item per order and per shipping fee... not 1 of each item, 1 item total! So if you want to buy a shirt and you want to buy some socks - nope! Requires separate orders and 2 shipping charges ! Gee wonder why they would do that? Comes off tacky and cheap just to make money by charging non existent shipping fees. Did you think that was clever or that everyone doesn’t understand why it’s like that? Result: I didn’t order either of the items . Guess you need that extra shipping fees to get something to drink cuz yall are THIRSTY!

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The platform is pretty good overall. But I can’t choose different shipping options! At least have a regular and expedited option....it’s 2019 there’s gotta be a way to accomplish this! Then I really liked multiple items in a particular drop, but I can’t purchase more than one item at a time. So I didn’t purchase anything. Again there’s gotta be a way to add more than one item to a cart. I’m not not paying shipping twice. That’s just stupid!