New York Subway MTA Map

As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.

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Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.

This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.

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...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.

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Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.