MyUPMC

🍁🧠This app works perfectly on my iPhone; it definitely helps keep my doctors posted constantly on my health concerns with pictures of my concerns to add to my medical files so they remember what it looks like at first; it’s so much easier than driving to the UPMC place to keep the doctors posted in person trust me!; I always get a reply back either from the doctor themselves or their nurses, medical assistants or other colleagues with the doctors. If you are a patient with UPMC I strongly recommend setting up your account information with a password & download this app immediately.🍁🧠 thank you.

I really like this App and use it a lot. But it does not work as well on my iPad. I have an iPad Pro that I use with the smart cover & keyboard. That requires that the iPad be in Landscape mode. However, the MyUPMC App stays in portrait mode and will not switch to landscape when I rotate the screen. That makes it difficult for me to type (messages, appointment requests, entering health tracking information, filling out pre-visit questionaires, etc) while using the app on my iPad. There has to be some way to fix that. If you are able to fix that, the App would be near perfect! Thank you.

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I have been going to the same fabulous practice for 40 years for routine gynecological exams. The practice is made up of several Drs/PA’s/CNP’s. There are 3 individuals that have seen most often in the last 10 years and naturally I want to use the app to look at availability in the practice schedule to see if one of them is available. But the app does not allow this. It will only check availability of the last doctor I saw. It is annoying. I should be able to select from several providers within a practice and see who has openings available - not only the last doctor I saw.

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The new app doesn’t appear to really offer anything more than the other app (myChart) offered, just a different look. I was hoping for an improvement, but it still lacks the ability to message all my UPMC doctors -only select ones that opt in are available. The ability to see doctors’ notes is attractive, but only if they enter info - out of 5 doctors, and 2 recent hospital visits only 2 entered any information at all, and that was limited to vitals and current diagnoses. When I click on schedule an appointment, I get a phone number to call - surely UPMC can do better that than. Finally, wishful thinking on my part, but I was hoping for iOS health app integration instead of a UPMC silo.

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I thought that I really liked this app at first because it’s convenient, but it turns out it’s not convenient because the workers don’t make it that way. I tried to renew my prescription (which is important) on November 4th. I hadn’t heard anything back so I waited a little. About a week went by and I still hadn’t heard anything. So I sent a message to my doctor, which can be read by any of the staff, and still no response. It is now November 19th and I still don’t have my prescription renewed. I even sent them a message stating that this is important and if something isn’t done today then I’m going to switch providers. And still nothing. So today I am going to have to go the ER to get the medication that I need. This is disgusting.