mySWICA

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Probably the most frustrating app I’ve ever used. I’m not sure what’s going on at SWICA but the previous app was also terrible. For example, and probably the most frustrating, is that the app constantly logs the user out. To make it worse is each time requires two-factor authentication which is only available to your mobile phone. This prevents you from accessing in only wi-fi mode and forget about it if you’re traveling and have a different SIM in your device. Honestly may drive me to switch providers next time around. I hate it THAT much.

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SWICA is entirely behind the mark in their online efforts. It’s 2009 chez SWICA. The other Invoice app was a poor effort and this app is equally rubbish. Great insurance company but they clearly need a new provider for their online access. Compared to Sanitas, which is updated all the time and is so slick and easy, the Swica app is a typewriter. I have to email my receipts to Swica still! This app will not even allow a document upload.

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Not even a real app. It’s a website inside an app shell. Doesn’t even offer saved login or touch ID like the swica invoice app. They claim it’s for security, but my postfinance uses touch ID. This app logs you out when you change any settings like language. This app is a poor reflection on the company and should be removed or dramatically improved.

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I cannot login to the app despite using the same login credentials that get me into the website and the older invoice app. Displays all kinds of error messages, none of which seem to be true, among which “account blocked” What gives??

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Angedachte Funktionalität macht Sinn und wäre nützlich, doch die Ausarbeitung, Bedienerfreundlichkeit und Stabilität (z.B. Scannen von Rechnungen lässt die App regelmässig abstürzen) ist sehr mangelhaft. Liebe Swica, überlegt euch doch, den App-Entwickler zu wechseln und ein Produkt zu lancieren, welches „Hand und Fuss“ hat.