Motus - Business Mileage Log

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I’d give this zero stars if I could. Regardless of the mode you use, there are issues. If you use the “automatic” setting, it will record “mileage” for just walking around within a location. If you use “beacon” mode, it may not start first trip of the day - Motus fix is you have to “manually start recording” so, add that to the long list of things to do/remember each morning... Also with beacon, it senses other people’s beacons so if you ride with a co-worker also with a beacon, your app will record mileage. If you enter mileage manually, there are discrepancies galore - most notable, you make a round trip to a single destination and the mileage amount it uses for your initial trip is 1-2 miles different than your return trip, despite using same address. Finally, the customer service: might as well be non-existent. 5+ business days for any kind of action/response is ridiculous. This is probably reflective of the myriad of issues with this platform listed above or that are yet to happen. The only positive is the app itself is user friendly, just the whole point/premise of the technology is complete garbage. If you plan to use this, hope you enjoy being frustrated and wasting time.

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Unlike most apps I have on my phone this one I am forced to use by my company. That would be fine if it worked perfectly, however it does not. The app is much better than the one that replaced Equo but still has the problems with randomly closing. I will start my morning and open the app and the app was closed during the night somehow. I will then go about my day and later on in the day check and the app is sometimes closed and has to re-open and did not record my trips. If you drive from point A to point B and let’s say it’s 50 miles when you manually enter in point A to B in the app it will never be that amount, Never. It will always be shorter somehow as it will always pick the shortest route. Then you are “not allowed” to change that amount either it is what it is. You have to request more mileage from them if you want it adjusted properly. I have thought this for years of using these apps if the app would just not close it would probably be fine. Why does the app close? I don’t understand. Is the app crashing? Is the phone closing it? How can an app that records your mileage be accurate if it closes randomly?

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Just upgraded to new phone last Friday evening after work. I usually turn my mileage on manually when I’m leaving the house and since everything I do throughout the day is work related, I used to just leave it running and then stop it at the end of the day. This way it would pick up everything. Made sure the settings were set to always for location and manual mode and started about my day on Monday. When I looked at the app again that evening, I noticed it did not record anything at all. Then on Tuesday I noticed it just randomly stopped tracking me halfway to a stop and missed about 15 miles between. I had to manually start it up again because it just stopped. Then I noticed if I didn’t have my phone in my hand making sure my screen didn’t go to sleep, it would quit working. I don’t know if the app doesn’t work with iOS 13 or what but this is absolutely garbage right now.

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First of all this thing is pretty random on accuracy. Some trips are spot on. Some are off by a mile or two. Sometimes they can be 10-40 miles off. If it crashes or the trip won’t save, you can manually enter a trip but it will guess the miles and if it is wrong and it always is. Then you have to submit a request for additional miles and why. You also have to submit a request for additional miles every time it’s wrong which is pretty much all the time. Besides being horribly inaccurate it also drains your phones battery. I’ve also ran another mileage tracking app on the same phone with the same trip and GPS. My other app is always correct and this one is randomly off. Not sure what word algorithm but it obviously ignores the GPS and makes its own interpretations of what it should and shouldn’t track.

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I wish I could give this app a zero star rating. It is not accurate in it is calculation and tracking of miles. Just the first day of using it I found it to be off by over 4 miles just on one trip. I have even found that I lose at least a mile even on short trips for work. I called motus support and they admitted that their app can be off by as much as 10 miles per trip not per day but per trip. A vehicle with a properly working odometer is far more accurate. I verified mileage between 2 different vehicles and they were within 1 mile of each other and I tracked with motus and found it shorted me 4 miles on the distance. If you use this app make sure to track your miles with anything where you are able to track by mileage from your odometer to make sure you can correctly get reimbursed on your taxes.