modmed Practice

EMA is great for day to day patient visit. It’s horrible, absolutely horrible when it comes to results (biopsies, excisions and other procedures) followup. It’s hard to imagine how bad it is. We were misinformed prior to purchasing EMA reg it’s abilities to follow up results. The result log is so bad and poorly design that it takes an extra full time employee for each medical provider to simply keep up with it. We had another digital biopsy log before , very simple but so much better. I don’t think it would take EMA that much to improve their biopsy log. It’s such a shame because if EMA just improved the biopsy log , the software would be fantastic — there are so many cool things about this EMR. PLEASE CONSIDER WORKING ONTHAT PART OF SOFTWARE.

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We bought EMA within the last six months. It was a mistake. We were under the impression that it was engineered to think as a doctor would. It does not. We have the dermatologist edition and the ENT. The procedural portion contains more junk and certainly was not written by a surgeon or even by a physician who knew the standard format of operative reports. To tract biopsy reports is laborious. Your diagnostic choices are constricted and limited and often to find an appropriate diagnosis, you must guess what the programmer was thinking. Don’t believe any of the hype about this system. Continue your search for a better system.

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I really enjoy working with EMA but each update makes the platform worse. The changes are actually laughable. For instance- removing the “photos” button so that when you are in patients chart you cannot view their photos quickly and efficiently. Their last update made the font so enormous that you could hardly navigate the platform. As a result, it also prevented you from being able to click on the results link to view the path report. The updates are extremely ridiculous, counter-productive and inefficient.

Excellent program and customer service. We’ve been with EMA since we opened four years ago and have been very happy with it. Our provider had experience with several other EHRs and said this was by far the best. Having a cloud-based platform saves us the expense and hassle of maintaining an on-site server.

We have used this product for 5 years now. It has changed and updated and continues to improve. I love how quickly I am able complete an exam. It allows me to spend time with my patients and not with charts. For Optometry or Ophthalmology it is the BEST software out there! I own 4 locations. We all love it!