MJR Mobile

As a developer I love the flow and layout of this new app, I do see some bugs and issue to be worked out but nothing out of ordinary that comes with a whole new redisn. One suggestion is the color scheme on seat selection could be better the black and gray choice makes it hard to see for people without perfect vision and if you had low contrast mode on your phone it’s even worse, and I know eimage has the same color scheme and it’s there number one complaint. Also I get that you migrating sites over so not all show up yet, but as someone who worked on a project where customer did not bring all there store over right away the damage from reviews during that transitional period took years to reverse so get the sites as fast as you can.

After the major overhaul to this app, it functions great and is easy to use.

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The application would not allow us to move forward in the purchase process after we selected our desired seats. There six seats available in our desired row to accommodate our 2 seat purchase. Row configuration was 2 occupied, 3 available, 2 occupied, 3 available, 2 occupied. No combination of 2 seats together in either of the 3 available blocks would work. The app kept telling us we could not leave a single seat gap. If we wanted to sit on either side of the 2 occupied seats in the center of the row and have 2 available seats next to each of us the app thought that would be fine. Interestingly enough going to the web site I was able to make the desired seat selection without a problem, but for other reasons was not able to complete the purchase. After the fail on the mobile app and with the website, we decided to go to another theater to see our movie this morning.

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Haven’t used the new app to purchase/reserve seats yet so I’ll reserve final judgement until I go through the procedure. App is intuitive to navigate and feels like a solid update over the previous app though I’m not sure why that one needed to be updated. If it works great why fix it? Curious to know what the difference is between Premiere points and Premiere dollars. My beginning Premiere dollars total on the new app don’t match the current totals on the old app (went from $43 to $38) in the transition, did I forfeit $5? I’m not understanding any of the numbers in the new app, they sure don’t match what I had accrued in the old app. Does it now take 72 points instead of 50 to reach that $5 reward? I think your new app needs to state the requirements for achieving rewards somewhere, right now I can only guess because I haven’t seen it stated anywhere.

After using the new app it’s an improvement over the old app. The purchase process is more streamlined and it integrates with wallet. You can reset your password by selecting the menu icon in the upper left corner of the app, down at the bottom is the letter “i” in a circle. Select that and if you’re logged in there will be a selection to change password. The new password is not challenged so type it carefully. Yeah it’s not obvious but there is a way to reset your password.