Мій Київстар－інтернет, дзвінки

The app itself is good and convenient. It works as expected. However it has some minor drawbacks and the biggest one is that the widget fails to work correctly all the time on my iPhone 7. It either fails to load my balance or just shows the login button regardless of whether I’m logged in or not. Also when showing balance from a widget it seemingly runs a separate API call each time which causes the balance to be shown on widget after a while. This renders the widget useless as the whole point of a widget is to get information from a quick glance. Otherwise the app works good and is very convenient to get all required information quickly and to run all basic operations you might need.

As it turned out, this application does not support contract subscribers any longer, just pre-paid users. For the contract subscribers the new application “My Kyivstar B2B” has been developed. It’s a pity that there was no warning nor announcement for the current users about this issue to let them know they have to install a different application.

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Whenever I want to use the app, I always have to relogin into my account. Why can’t it remember which account I already added two weeks ago or so? This is so frustrating. It got to the point that when I see the login screen on app launch now, most of the time I simply quit the app and don’t proceed any further — this is how irritating this issue is!

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I’ve connected 2 accounts few months ago. Today I’ve opened the app but no account is connected. It proposes to enter the phone number to connect account. How long are you saving the accounts in phone storage? Or why it was removed from the storage?

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Arbitrary crashes with the message: “Whoa! Failed to update data” - Uses relative time, instead certain which makes usage difficult. - Does not show whole sum of required(including active services) payment, so it’s easy to miss enough money and daily payment being deducted instead monthly one. - Display your data in Gigabytes despite your plan and web app provide it in Megabytes, so you’ll see less at once(1.95GB instead expected 2 Gigs/2000mb)