MidFirst Bank Mobile

I have used the app since I first heard about it an never have any problems it’s awesome to be able to use Touch ID to open the app makes it so much quicker for me!!! Depositing a check is also very easy an so convenient!! Thanks MidFirst for being a great bank an making life a little easier!! One more thing also great customer service I had to call to get help bc I switched phones an had to set all up again an couldn’t remember my password an locked myself out.... then remembered lol they helped me get it unlocked with ease an quickly an friendly! Answered all of my questions professionally an understanding! I have had some horrible experiences with banks in the past but since iv been with MidFirst I can honestly say the building the phone the app all in all are a pleasant experience!! Five stars!! 🌟🌟🌟🌟🌟🏦📱

response required

I have gone without Touch ID for probably 9 months now. Every time I turn it on it forces me to enter my main password to sign in. So I had it set up to a 6 digit passcode. And about 1 out of 6 times that still didn’t work. It would force me to put my real password in. Well now 2 days ago it did that with the 6 digit passcode again and I put in my real password and it gave me a message on the screen that said “Invalid credentials for this device. Pleas check your entries”..... What? Seriously? Still can’t sign it. If I get on Safari I can sign in. I can sign in on my MacBook on Safari. Why can’t I just sign in with the app? This is ridiculous. How can something go unfixed for so long. Every once in a while they push an update for the app and I get excited and read the update information and am disappointed when it still mentions no fix of these issues. I love MidFirst bank. I’ve used them for years. But if I’m being honest, it’s not out of the realm of possibilities for me to switch banks just so that I can see what’s in my account.

While going through my transactions for my checking account, after selecting a specific item to see the details, the “system” puts me back several transactions from where I was. So I end up wasting time scrolling through transactions that I have already reviewed over and over. If the app would put me back on the screen I had stopped on, that would be great. Everything else with the app is great especially now that I access it through my finger print and not the login info.

ask user to change the rating

As soon as they get all their bugs fixed they do update and they have a whole bunch of new bugs I’m tired of this crap. It’s always giving an issue at the most important time of trying to check my finance information for my business it either wants me to confirm that it’s really me and asked me 10,000 meaningless questions before I can check in when I already knows this device it’s not new I don’t have a new password everything is the same and now it wants me to create a new password I’m telling you you’re protecting me from my own money and that’s total BS or is says there’s new downloads in the app and so I’m currently unavailable at this time try back later. Technology most of the time now days does not make life easier like it was intended to do.

response required

The app had advanced since I have had my account with MidFirst, but I mostly always have to enter my password when I have the touch ID set for the app to get into my account. Today I was going to check my account and I couldn’t get in at all!! It said that my account was not set up with my iPhone, but I have had this iPhone for over a year and it should be set up. Also, I mostly always do a budget in the middle of the night and the app says it is not working at the moment and to try again. It has been getting frustrating lately more than ever. The app does need more of an update, like sending notifications when I make a transaction and notify me straight to my phone for other types of notifications. I do not wanna get emails or texts, but notifications from the app.