User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
listen, this app has potential to great. its got a nice appeal with the colors and all but if were honest it's a useless app. it serves me better to open Safari and go to the website. the app it tells me my auto policy isn't viewable on the phone? whats the point of even having a app if i cant see my policy or pay my policy. when i had State Farm, you could pay, get roadside, view ID cards have contact numbers, and view your policy. PLEASE make a dedicated insurance app and leave the dental for a benefits package app.
It serves me no purpose. I have supplemental insurance and my dental insurance through MetLife. I can’t really view claims nor submit claims. I wanted to simply submit my wellness health screening claim to get my incentive payment but I was not able. The only thing you have to do is fill out a form and upload your EOB or Dr bill. It seems simple enough but NO. I swore I was able to do it last year but I must be mistaken. In any case the only thing I can do is confirm I have insurance. I guess that counts for something....in this case 1 star.
The app keeps directing you to the website over and over and over again. After a lot of back and forth and info after info after info I get the message that my policy cannot be displayed. Thank you for wasting my time. Btw the text from the security questions doesn’t fit the phone screen so I have no idea what are the full security questions I chose. Thought this was a mobile version?
I use mine for my auto and home policies and can pull up my ID Cards and declarations pages with ease. My auto is setup on automatic withdrawal so I do not use the pay option, which seems to be the only complaint.
Clearly the company for whatever reason does not care or listen to its customers. Reading over the reviews for their app the majority are all 1 or 2 stars. The company is one of the largest in the insurance and investment industry yet they can’t afford to hire someone or company that knows app design.. Absolutely Ridiculous.. They updated the app in the last 24/48 hours and it won’t even load... Get your crap together!!!
Developed by the MetLife.
MetLife US App has 228 user reviews.
MetLife US App has an average rating of 1.3.
The latest version of MetLife US App (2.3.4) was released on Nov 26, 2019.
You can download MetLife US App here:.
Simplify your life with the MetLife App! Securely access your account at your convenience to report an auto accident,
pay your auto or home insurance bill, find a dentist, and much more. Features include:
Auto Claims: Record auto accident details, capture photos, and submit a claim.
Dental: Find a Dentist in your area, view your ID card, change your dental office, view your plan and claim summary
Auto and Home Policy Summary: View your policy overview and pay your auto and/or home insurance bills by credit card, debit card, or check.
Vision: Find a Vision provider in your area
Additional products and features will be added to the MetLife App with future updates. Visit our full website at metlife.com from your computer to view other products and features not currently available on this version of the MetLife App.
In the meanwhile, check latest insights
on mobile business
Find out how our new ASO Dashboard can help you quickly assess how an app's doing; updated keyword positions in real time; updated apps to handle review replies through Zendesk and Microsoft Teams, and more.
In this post, Branch Metrics expert explores how deep linking can help you ignite mobile growth, lower acquisition costs, increase user engagement and maximize mobile marketing ROI