Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Prerequisite: You need to enable 2FA on your MauPass profile by going to a post office. You should bring your National Identity Card. You should enable Mobile Authenticator on your MauPass profile to be able to use OTPs generated through the MauPass Authenticator. You will need to enter your username and password to login to the mobile application. If the app is being used for the first time, then a security code will be sent to you by SMS or Email (which ever has been activated on your profile) and you will need to enter the code on the mobile application for activation.
