Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.3ALWAYS IN TOUCH Chat with your subscribers everywhere. Join a conversation and answer questions, manage subscriber data (add Tags, subscribe to Sequences, add Custom Field Values, etc.) 1. LiveChat for each your bot Be always in touch with subscribers of each of your bots. 2. Don't get bot notifications You can hide messages sent by bot, this allows you to find all the messages sent by page admins. 3. Manage subscriber data See user's information and manage Tags, subscribe and unsubscribe from Sequences, manage User Fields values, unsubscribe this user. 4. Pause Automation Stop all bot messages while you communicate with your subscriber. As soon as you message them back, 30 minutes pause is activated and your subscriber will only receive manually sent messages from an admin for 30 minutes. 5. Assign conversation Assign the conversation to yourself. You can track all the assignments.
