Mail Master by NetEase

So neat inbox but also provide excellent signature template for business! I use and easy to insert in a email recipient. So powerful but simplest of design include features. I believe this is one of easy ways for business who prefer for simplest things do in email app. For outlook and gMail are usually for someone who’s heavy in huge business or popular email either other than huge business. Netease is the company of Chinese business that provide for many people who have business. It also provide excellent tools for them (business people)! For example, I like Youdao (the dictionary) with different language which I able to use for my small business! Si! ~ Yes! It’s actually good for me to use than get headache if it getting problem. This is my second favorite email app.

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I’ve been using NetEase’s email for many years and was feeling good all the time. I have used it to sign up for many other accounts even for my Apple ID. However, nightmare came to me when I suddenly forgot my password. I’ve never seen such stupid procedure to retrieve a password. The only way you can quickly get it is to send a message to an Only-Chinese-Available number. If you don’t have a Chinese Mobil number, you can’t send one and you’ll need to fill a questionnaire asking when you created your NetEase account, what is the title of one of your emails and what is its email address. The worst part is this information is not enough!! They even ask you to upload a copy of your Chinese ID card, which is very sensitive! Excuse me, why should I trust a system that had info leak just a year ago? You know what? This is still not the end. You need to wait for 3-5 days for them to verify your identity. And you still have the risk to get denied! This is ridiculous to spend so much time and risk your privacy on just retrieving a free email account’s password! A lot of people are complaining about this but they never hear. So please don’t use any of their products unless you want to go through all these pains when you forget password. It doesn’t worth it.

I once had really bad issue of login to my Chinese email. I couldn't even open the email due to the Internet and browser problem. whenever I try to login, it said 'please try later'. Then I download this app, and found out that I have free access to my Chinese email at any time. I can open the email, manipulate with the settings in this app and let it reminds me of new coming emails. This is definitely a great app you would like to try especially when you have a similar issue as mine. Highly recommended, and the most important things is that it's for free! And doesn't take many space on your phone.

As a long term NetEase email user and a recent Mail Master app user, I have two suggestions for this app: 1. Please allow the Account & Folder menu to...say, “lock up” its position a little bit. I find it a little troublesome to have to scroll down every time I was checking out the folders at the bottom. 2. Please add a “complete delete” function in the spam folder. If I find a mail in the inbox to be a spam and put it in the spam, I wish it could be completely deleted right within the spam folder, rather than sending it to the trash and then deleting it completely. Kinda troublesome too, right? Other than these two, I have no complaint. Everything else is perfect, I will leave the compliments to someone else :)

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When I was registering 2 emails with netease, it allowed me to register the first one without any hassle. But when I am registering the second one on my desktop, it says that my network is not secure and thus forces me to download its app to register a new email. This is ridiculous because I was able to register the first one in the same place, if the network is not secure, why would it allow me to register it in the first place? I think this is just a trick to force users to download their mobile app and it is really annoying. The mobile app itself is pretty fast though.