User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
So far- 15 minutes in- I’m not a fan—BUT, gimme a minute more and let’s see what this thang can do... In response to staff inquiry: First, thank You for your response, it’s good to know that the developers ARE listening. Second, I apologize for the untimely follow-up and upon your notification I immediately searched my inventory for your app to refresh my overall review. After realizing I’d deleted it from my downloads, I went back to figure out why. Instantly I recalled the experience I had, and simultaneously experienced it again. From the gate, I’m bombarded with in-app purchases— ones that actually require the app to work well at all. The selections I’m left with WITHOUT coming straight from my pocket, do not compare to the apps I have used for several years- and that DO NOT hinder my video process by constantly soliciting up-sales. I understand everybody has to make money- I understand technology is not free nor is ANYTHING, however if I DO download a FREE app (and they all have in-app purchases) I want to be able to use it WITHOUT a salesman at every turn. In fairness regarding what your app actually does— for the Novice, unexperienced, super-busy, or just unimaginative person- my opinion is that it DOES make the process easier. For those people, this is probably a good start- for ‘not’ those people, i would believe it’s not much use. Again, thank you for taking time to listen to your public. Z.
I started the free trial to see what the $30 a month entails, must be good right? Considering the amount of video editing apps available at no cost you’d think one that’s $360 a year would have TONS of options, not the case. The second star is because this app MIGHT be useful for people who have no clue what they are doing or are super duper lazy. You can’t edit which animations are used, or what order all the special effects and what not are. You basically put in your videos and hope that it does an okay job. VERY basic, this would be very useful for someone who is 80 years old and has no idea how to do any editing and isn’t willing to learn. If you want to edit that font it’s gonna cost you $80 a month, which is $960 a year. I don’t mind paying for something that would be worth it, but this app clearly thinks they are sitting on a gold mine with offering nothing extra that similar apps also have. Finagle with a couple free apps, and figure out how to use their animations and music, it will be the same if not better than this app. I am canceling immediately and using inshot, you can speed up videos, slow them down, put them upside down, add animations, music, text, and you can control it all, for free. I believe I purchased a package of animations for like $1.99, which is way more reasonable and realistic for what the app does.
I faced the same issue as some reviewers below: signed for a trial to check the full functionality of the app for the further occasional use when I need it with no intention to pay for Professional version (as I don’t need it). Before signing for the trial I checked the Terms to make sure on the way to unsubscribe, and it was stated to be done over My Account right in the app. So in a few days I cancelled the subscription the way it was requested in their Terms, however have been billed anyway, when the trial expired! After some emails back and forth with Magisto support I’ve been told that the process of cancellation is different from what they requested in their Terms and refund is also the authority of Apple. I don’t get it, why to have this misleading “Cancel your subscription” button in My Account, if it does nothing?? And why have describe the procedure of cancellation differently in the Terms visible upon signing up? All together it looks very filthy to me. Kudos for the support team replying and doing it fast. Nice and fun app in general, even the outcome quality of the video is horrible. But this billing filthy thing - baaaad, too bad, guys.
Do not download this app. They make it extremely difficult to cancel your “subscription”. Here’s my story: Looking to get into video editing so I go look for some apps on the App Store and see magisto. I read the description of their app and see that the download is just a free trial and I would need a subscription. I think to myself ok too easy I will just get in the app and cancel the auto renew as soon as I download. I don’t like paying subscriptions and I wasnt too devoted to editing anything yet for a price ( and if I was i definitely would not use this app , the video it produced was horrible). anyway I get into the app and immediately go to “cancel subscription”. I hit the cancel button and go through the process several times and I never seem to get a solid confirmation. So I decide to close the app and reopen it. When I returned to the settings screen I see the option to “return to subscription “ so i think ok it must have been cancelled. Apparently not the case because I had a$30 charge on my card today. And apparently the developer support is telling people on here that if they set up a subscription through their Apple ID they need to cancel the subscription through their Apple ID. However seems a bit misleading to have a “cancel subscription” button that doesn’t actually work. I will get my money refunded.
Today i just browsed around this app for a couple minutes, when it first gave me the option to join the 7 day trial i hit back because i do not like subscriptions, apparently it still let me use the app still and my sole purpose was to edit a small quick slideshow with my pictures that i could download. After like a 5 minute wait i tried downloading it and it says it wants a whole dollar for just a download?? It’s like you can’t really use the app for free except upload pictures or videos for other people on the app. When i tried to confirm that my account was not being charged i went to the settings in the app and tried to see if i was in the subscription.. i hit it serveral times and it did not load in. This was sketchy at first but i just thought it’s because i don’t have a subscription in this app maybe so i went to my apple id subscriptions and it said i had none.. i better not get charged 20$ for this app because it is not worth it at all.. you have amateur editing and features, most edits in this app you can do in a free one. I do not like this app it was a waste of time. In the description you guys should add all the fees included in the app.
Get Magisto Video Editor & Movie Maker now to create amazing videos in minutes, perfect for sharing on social media. Join over 100 million people who already installed Magisto’s mobile and web apps to handle all their movie making needs!
* Gartner ‘Cool Vendor’ 2018 *
* #1 Video Editing app by Consumer Reports 2017 *
With Magisto Video Editor & Movie Maker you can:
◆ Grab attention on social media by transforming your photos and clips into eye-catching movies
◆ Grow your business: real estate, automotive, fitness or travel; increase brand
awareness, lead generation and sales
◆ Become a Video ‘Superhero’ - Magisto’s super-smart editor is powered by Artificial Intelligence. It combines clips, photos, music, text, effects and filters to help you tell your story.
No video clips? No problem. Magisto movie maker can help you create a slideshow or video collage using only photos
◆ Use Magisto Video Editor & Movie Maker to make amazing videos in just 3 Easy Steps:
1. Design - pick an editing style that fits the story you want to tell: birthday, wedding, kids, pets, food, holiday, memories, etc.
2. Media - select photos and video clips from your gallery or Google Photos™
3. Music - pick from our vast commercially licensed song library or upload your own music
◆ Share your content: easily share your ‘superhero’, head turning videos on social media, via messaging apps and email or on your website, blog and vlog, in just one tap
About the Magisto app:
Magisto Video Editor & Movie Maker uses sophisticated Artificial Intelligence to find the best parts of your footage. It intelligently applies video editing techniques including stabilization, facial recognition, filters and effects to create eye-catching videos that outshine the average slideshow or video collage.
Growing your business with Magisto’s advanced features:
● Create marketing videos for social media
● Win attention and gain influence
● Create engaging and converting video ads
● Make Training, How-To, Events, Sales and other videos
● Magisto ‘Professional’ monthly plan ($29.99):
◦ Professional themes and templates
◦ Licensed music library
◦ Logo & text addition
◦ 5 min movie length
◦ 720p HD download quality
◦ Free access to ‘Vimeo Pro’ ($20 monthly value). Get powerful video hosting and sharing tools: password protected links, customizable player, analytics, cloud storage and more
● Magisto ‘Business’ monthly plan ($59.99):
◦ 3+ million stock video clips and 25 million photos
◦ 10 min movie length
◦ Business optimized themes and templates
◦ 1080p full-HD download quality
◦ Brand colors & fonts customization
◦ Priority support
◦ Free access to ‘Vimeo Business’ ($50 monthly value). Includes everything in Vimeo Pro (above) plus engagement tools in the player, video marketing integrations, and plenty more storage
* ‘Professional’ and ‘Business’ plans are available via an auto-renewing subscription which you can purchase and try for a trial period. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription to that publication, where applicable. Purchase of an additional subscription during the trial period will forfeit the remaining portion of said period.
Subscriptions will be charged to your credit card through your iTunes account. Your subscription will automatically renew unless cancelled at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. You will not be able to cancel a subscription during the active period. Manage your subscriptions in your account.
Start creating amazing videos today; get Magisto Video Editor & Movie Maker Now!
Magisto uses FFmpeg licensed under the LGPLv.2.1 or later: (http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html)
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