Lumyer:After Effects Editor AI

I’m between a 4 and 5 stars just because I’m not wild about the newest version. It’s a cool app, and super easy to use. The newest version says to go to Settings to restore your previous purchases, except that didn’t work. Only got a few of the many I purchased. Went to the listing of all the effects and was able to manually do it from there. Not a biggie, but a tad irritating. The new ability to have a square or portrait option is nice, however, I’m not a fan of the default to camera mode, but maybe I’m in the minority by only using pics in my photo album. I also miss being able to cancel an effect once it’s added (you can replace it with a different one but sometimes I decide I don’t want one of the effects I’ve added at all), and the replacement of your library of effects in squares along the bottom of the screen with smaller, harder-to-see circles seems like a step backwards. All that being said, I really like this app and use it often. New effects are added pretty frequently, and there’s a nice variety.

I have been using a Lumyer and have really enjoyed it. However I got a notification to update and when I did it will no longer load on my phone. So I took it off my phone and tried to reload it and now it will not let me in at all saying that my payment method is invalid, which it is not. I paid for the pro package to have all features utilized in watermark removed and now I can’t even load it on my device. I did contact the company and they kept telling me to restore my purchases yet that is not the solution. I cannot even load the app on my phone to restore the purchases. I hope someone can rectify and help the situation. Or I would like to request a full refund. I’m trying to understand how this is rating or they say this is rated as number one and improved. How can I know when it crashed after I tried update. Update. From my above post.. I keep trying. Was able to load Lumyer after several tries Restored purchases yet it did not restore my pro account. Disappointed. Then it crashed again after I tried to create an image. The app. Never crashed before the update. Now it just won’t stay in place and stable. This has happened 5 times now on I phone. ???

UPDATE Lots of kudos for these people, they finally answered my numerous emails to them. They solved my problem . I have everything back again. It took awhile but they fixed my problem , so for that I’m so happy. Thanks again. If only you would get an answer when you write for help I. might not delete this app. How unprofessional of these people to just ignore emails when they tell you to write for help, what a joke. They read my message to them on fb but never answered, go figure. I will gladly give this a 5 star rating if I hear from somebody because this is my favorite app I transferred everything over to my new tablet, I have paid for every effect , and of course I cannot prove it, they want all your receipts, but Apple does not keep receipts from years ago, so I sent a screen shot of the effects I have downloaded, I only download what I’m using at the time, then download seasonal effects as I need them. So I wrote to them asking for all my effects back. Well it probably will take a month before they get back to you. I’m sure they are quite busy, but I use this app 100% of the time, now I’m stuck without it. Boy with all these bad reviews I’m surprised your still in business . Please get back to me Thank you

Addendum: I deleted the app, turned off my phone, restarted phone, redownloaded the app. It seems to be working right. Shall do another addendum as I use the app more. So far, it’s working good. I really like the affects. I don’t like the face ones and want them off my iPhone. Don’t like they are forced upon me. A lot of effects would be great if you didn’t add in years or words, I can’t use some due to that. •••••••••••••• This was my go to gif maker but now I have to down size the gifs this app makes in another app and half the time I am only able to see one effect instead of 2 or 3. Oftentimes I don’t even see the effect and it doesn’t save into my finished gif. I’m also unable to delete an effect. I have to literally close the app and restart. The app also isn’t as intuitive as it was before. I’m not sure what happened but hopefully it’ll get fixed soon.

ask user to change the rating

Love the effects, but since a recent update, now the rectangular shape isn’t working, & most of my pics aren’t squares! It keeps saying it’s sorry for the inconvenience but it’s not fixing the issue! Not only that, I’ve noticed that at least 6-7 of the images I’ve already paid for are still there to be purchased, but now they aren’t showing as “my effects!” I got a different phone & that’s when everything went south. I tried the “restore” button several times to try to get them back with no success. So right now, this app is less than worthless! I’m not paying for those effects a second time! And I’ve paid for lots of effects I can’t use either because of the not working rectangular frame or the missing effects I no longer have! Seems like I’ve been gypped out of my money and no one is doing anything to fix the issues. I would NOT recommend you choose this app if you plan on using it much! You’ll be out of luck!