LG TV Plus

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This app could be great, but it falls very short on some important areas. First, not only do I have to re-connect every time I come back to the app - even when I've only left it for a moment - but even when the app re-searches for nearby TVs and I've selected mine again, it STILL won't connect! It'll often bring me to the remote and then instantly search for nearby TVs once again. Sometimes it does this two or three times before it finally stays connected. Second, on the "arrow pad" portion of the remote, I have to press exactly on the tiny arrows for it to work. The arrow pad SHOULD work when you press on one of the four quadrants instead. This seems so obvious. Finally, the video mirroring function need alot of work. The videos list works from oldest to newest and that needs to be reversed. And the controls are simply useless...often unresponsive and not easy to use.

I just got my LG tv smart tv yesterday, we had returned our Samsung we had gotten on Black Friday because we were told that the LG’s picture was better. While that may be true I’m missing the Samsung more and more, their physical remote and APP remote were far easier to use than LG. Now the physical remote works fine it’s just a learning curve from the Samsung, but the App is garbage. I had read the reviews before downloading and hoped that LG had fixed the issues mentioned since most had the same complaints. Nope. Every time I’ve wanted to use the app for the remote it wants to reconnect to my tv like it’s the first time, only I don’t have to put a pin in. I’m a mother of four small children so there is high probability that the physical remote may go missing sometimes and I need my remote to app to function properly and someone even that can be touchy. Are you programmers so busy on other products that they can’t fix these problems or do you just enjoy getting negative reviews for your products. I also had a vizio smart tv for 3 years before this and wasn’t to know how many times I had a hard time with their smart cast app? Maybe 2-3 times in the entire time I owned the TV. Seriously fix this crap.

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Why can I not turn on my TV with this app? Like why even make an app that lets me control my app when I’m forced to have the remote near me , or I have to be awkwardly close to the screen of the tv to turn it on manually smh . All of the smart TVs that I got allowed me to do this simple task, even my PlayStation allows me to turn it on with my phone. 2nd complaint is the app constantly restarts itself , like I can literally reopen iMessage after I started this app and the app restarts Itself where it wants to search for nearby TVs. When that happened to me the 1st I thought it was just like a onetime thing like a small glitch or something, but soon afterwords i realized that it did that EVERY SINGLE TIME I EXITED THE APP and even letting the phone’s screen turn off does this smh . The last thing that I have against this app,( I have other suggestions for improvements for this app, but these are like the main things that like REALLY matter imo) it’s really laggy where I have to constant tap the volume button to turn down the volume a couple of digits. I don’t really see how u guys are cool with having such a low rating on this app like you guys have like 2 1/2 stars , com’n guys you are literally know for being a tv manufacturer that’s the thing that most people think when they hear “LG” yet u guys cool with this 💩app ?

i have used the app since i got my smart tv a year ago, and i have to say the new update offers better performance i.e. connection stays on or faster reconnection, if necessary; better user interface in overall, faster or almost in-sync mouse response. however, the trackpad should not be limited to just a small box since it’s already on phone screen which is smaller than a computer. the design should not imitate that of a physical computer trackpad. let the entire screen be the trackpad as it used to be, and the users would not lose access to the trackpad or back button when a text box was prompting (keyboard appears and prevent further action unless UNNECESSARILY pressing return button). i will give 5 stars if this issues are fixed in the future updates.

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First I’ve owned and regretfully used this app for the past two years bc I didn’t know there were others (that I will be using after I finish this review and delete this god awful app. Always freezing up on me and I have to restart it regularly. It’s the only app that makes me search for the ONE LG tv I have in my house every time I open the app even if I sent a two second text and get right back to the app. And hopefully it doesn’t freeze while it’s looking for the tv it was just connected to seconds prior. Some interesting features like sharing your content to the tv screen but that’s not what I need a remote for. Imagine if your physical tv remote had to connect to the tv and find it every time, you’d throw it away. My other LG app for my blu Ray player stays connected so what’s the deal guys?? No one on your team thought that might be an annoying setback? You lose, good day sir