LaVida Massage

There are two Lavida locations near me. If I try to search for an appointment at the location that is not my primary location, I have to delete the app and reinstall it to be able to search my primary location again. It’s very frustrating that I can’t toggle between locations. Other than that, I have been pleased with the app.

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There are not a lot of good things to say about this app. I can’t believe a professional development company put this together because I think a college drop-out could produce a better app. FIX THESE THINGS IMMEDIATELY!!! 1) Crashes: After an appointment is scheduled, the app crashes when you try to share the appointment and upload it to your calendar 2) Latency issues: It’s not a responsive app at all. I’ve used it on two different devices and there is always slowness when transitioning from one screen to the next 3) Pick up where you left off: Why is it than when I toggle to another app and come back to this one, it takes me to the home screen? Any decent app allows you to pick up where you left off, but not this one. 4) The UI is bland at best. This is not an exciting app and doesn’t promote your business well. Take this feedback to heart; I’m considering going back to Massage Envy—it costs more but they’ve made significant investments in their IT.

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It sure would be nice to be able to just book a massage appt, have it confirmed for the correct time, etc., and go on with life. But, no! I cancelled my massage appt this week because of the consistent amount of confusion I get with this app. It schedules more than one appt...Every. Single. Time. Sick of the error problems, sick of the emails and texts indicating double bookings and incorrect times. Too bad the local franchises and massage therapists suffer the loss of business. There’s a sexy day spa down the street from the LaVida in my town. Guess where I’m going? They don’t even have an app...thank god. Just that much less frustration and b.s. to deal with.

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The employees lose out on repeat customers and pay when there are two different apps: 1) in the massage app it shows that all waxing appointments are taken for the week when you click on waxing 2) you have to know that there is a different app for spa where waxing appointment are

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The app works well but the font is so small it is very hard to read anything. Until the font size is increased this app will continue to get one star. The app also deserves a refresh to be a bit more user friendly.