KTVU FOX 2 San Francisco: News

I moved out of the Bay Area 1 year ago but am still a long time loyal KTVU viewer thanks to the app. I appreciate that the "live" video will replay if there is no actual live broadcast at that time. Although it does fail to play on occasion saying that the video is unavailable. But I am very happy that I can still watch most of the time. However, there are a couple of things that annoy me about the news alerts that are pushed to my phone. Please do not send a push notification if there is no story on the app yet. It is really frustrating when I see an alert that I want details on and find myself having to search KTVU competitor websites to get the story. Also, please evaluate which notifications go out. Some contain errors (with spelling or even content), some are really not worthy, some worthy stories are missed, and some are just ridiculous. For example, I saw one that read, "Coroner says victim in accident has died." Well, that's pretty obvious if the coroner was there. But what accident? Where did it happen? Was it a car accident? Plane? Train? Oil refinery? So many questions... and no story on the app to find out. I guess we will never know.

While I believe KTVU news is the best television news outlet in the Oakland Bay Area, the streaming news feed could use some changes. First, please update the ad contents! The same commercial with Kanye Kardashian's offensive and idiotic notion that “slavery... was a choice” should have never aired. Unfortunately, it in high rotation and advertises a program that is neither news or newsworthy. Also, we don’t need to see multiple ads for KTVU between news segments — if we didn’t like the station, we would not be using the app. Run PSA’s instead — give something back to the community that supports you. Second, it could be my older equipment, but I experience the app freezing several times an hour. I do like that I can see the 10 o’clock news at 11:30pm — I like how the 10 and 11 news repeats; however, it appears you have to have logged in between 10-11:30 to enjoy this feature. Just run the programs repeatedly until the 4am program starts so people getting home late can watch the news regardless of the time.

I’m a loyal KTVU viewer and trust the 10 o’ clock news to get informed every night. Im very disappointed however in the way the KTVU App is designed. The app just doesn’t quite match up with the layouts of the other Bay Area Networks. If I can suggest a all out design change that matches the quality of the news I’ve watched since I was 6 years old. KTVU is the number station in the Bay Area but the app falls well short of my expectations. Local news stations that I’ve downloaded that have very nice designs and layouts are the larger market ABC affiliates and KSBY 6 in Santa Barbara, CA. I’m not sure this review will have a considerable impact but as a longtime KTVU Viewer I want more from my mobile news experience. Thank you.

We enjoy watching the news first thing in the morning. It is a great way to start the day. It’s just like seeing good friends or family. The commercials are really poorly organized. It’s very hard to watch the same thing three times in a row although mostly it’s twice in a row. Varying and interspersing them is important. Pleas space them out. I don’t want to turn it off for a minute and then turn it on again. I mostly just mute them or walk away.

I’m 60 years old and have watched news from different TV stations throughout my life. I started watching KTVU news when Dennis Richmond was an anchor. Ever since then it’s the only news I watch. I love the ten o’clock news the most, because that’s when I’m relaxing and able to pay attention the most. I also love how the anchors will actually go out before or after work and comment on FB about how a certain story affected them. Frank and Julie are the best and true professionals. Keep up the great work everyone, we do notice! Larry B