Kidizen: Buy Sell Kids Clothes

I’ve used Kidizen going on four years now. It has been a creative outlet, a way to make money, and more than that— a community. I’ve actually made friends through this amazing app and Facebook community and it’s far surpassed all of my expectations or desires for what a kids clothing resale app should be. In the time I’ve spent on this platform, I’ve had MINIMAL problems or concerns and every single one has been met with the utmost concern and genuinely gracious customer service. This company cares! I truly have a soft spot in my heart for Kidizen. Though I go through busier spells in life and don’t get to spend much time tending to my shop, I always turn here first when I’m needing to size up in clothes or shoes for my kids. Highly recommend to all of my friends!

This is one of the better apps for selling kids clothes. I’ve been selling kid clothes since circa 2013 when there were hardly any apps. I tried out Poshmark, Vinted, Totspot, eBay, Depop and pretty much anything else. This is not my top selling app but Im making a couple a week. The app allows you to customize shipping options which helps with smaller sales. You have the option to bundle items and as a seller you can make offers to potential buyers. They have discussion groups where you can promote items or ask for tips on selling. My complaints as a seller are that 1)you cant edit photos inside of the app, 2) they charge a $1 fee if you try to cash out less than $15, 3) there’s no way to view offers you’ve already made. As a buyer, I’ve found some items to be a bit overpriced even when they are quite used. This isnt a very thrifty app. A lot of people are selling higher name brands and looking for more than just playwear. You’ll find a good deal here and there but you will also find lots of upcharging. Sellers can also be annoying & unreasonable at times since a lot of them treat this as their own boutique and try to generate a lot of income from it. The community feels a bit clique-ish to me with certain users dominating the forums and creating their own rules and exclusive groups.

I really like this app. It’s a great place to find gently used and some new clothes at good prices. And you can sell your child’s gently used or unworn clothes as well. The only thing I would like to see added to this app is the ability to choose multiple sizes when searching for items like choose one or 2 number sizes along with the small, medium, large, and extra large options. The one thing I would most like to see added is a size 18 to the children’s sections. Now a size 16 isn’t the largest size. A lot of kids like my daughters grow really tall really early in life. But they don’t like the adult clothes yet and still like the kids stuff. I’ve noticed most retailers have noticed kids are growing taller and most offer a size 18 thankfully for parents like me who just have tall kids. We have to have the 18’s for waist length and sleeve length. But the app only has a 16+ size choice and most of what I’m seeing is size 16’s. I’d love to be able to only see the size 18’s. Otherwise it’s a great app! Maybe someone there will read my review and add this for people like me.

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I emailed customer service for help pertaining to a sale. They emailed me back good luck with no help and it was the most general response then I emailed back saying thanks (sarcastic) then she tried to help, and I said no thanks I needed the help yesterday that you could’ve helped then at that time and she literally could care less. Her name is Margaret Donahue I’m pretty sure she runs customer support. I finally emailed back and asked her to quit emailing me because she didn’t want to help me when I needed the help so thanks Kidizen. Horrible Customer Service!!! Just horrible. I also wanted to add this...the creators of this company have created a marketplace for women so they can market their own closets and boutiques to all these women and basically SELL THEIR OWN CLOSETS...Kidizen only features closets of the creators of this app. They do not feature or share others women’s closets. I checked everyday to see who they featured and it was a closet from each different company creator ... talk about community support (eye roll) so basically Kidizen is just a ploy so the company creators can market their own closet to masses of women. Check out who they feature everyday on the app if you don’t believe me.

I like the app but it gives notifications and when you go to the app nothing is there for you to check.. no messages, no new orders, nothing. It’s like they are trying to trick you into going on the app. Also sometimes I get notifications that say the price of something I liked went down. The price did not go down. Same item 3 times this week and the price is the same as the first time I saw it and it has happened for several items. It’s almost like a trick to try and get you to purchase the item. I’m a busy person. Don’t send me a notification of nothing just to get me on the app and don’t send me lies saying the price went down when it didn’t..***update*** I continue to get notifications that say prices went down when they didn’t and notifications for nothing. I deleted all my listings and will be seeking a new platform.