Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
JSMobile app allows you to access and interact with the requests on the go with a user-friendly interface: * Create and transition requests * Comment on the requests * Add multiple attachments to the requests * Get real-time push notification of important updates * Filter open requests, closed, created by the user NOTE: To activate all features of JSMobile you need to inform your support portal admin to install JSMobile - Service Management Portal App on Atlassian Jira instance.