Who's Nick name is BUGGS?
Feb 08, 2019
I downloaded this app many years ago, bought many different hypnosis sessions.
Haven’t used the app in over 10 years, since then, I have had two different smart phones 3 different computers and 4 new emails. I just tried to down load the app on my newer smart phone. When I try to open the app it acts like I have an account and asks for my email and password. Well, since many years ago and no longer using the email I had or remember the address, I can’t open the app, when I try to reset the passwords it says that there is no account. No where to reset anything.
Would love to use the downloads but very primitive log in interface.
I purchased a couple sessions for my Daughter via the internet, she never received the email or downloads and I was charged for them.
I will never attempt again to use Hypnosis downloads.
I’m out of $26. the use of their web site is not up to date with the evolution of technology.
Buy be ware
Developer replied on Mar 01, 2019
Hi there,
Thank you for getting in touch and I'm sorry to hear about the issues you've had getting logged into your account through the app.
Could you please get in touch either by clicking the 'app support' link on this page, or by emailing support@unk.com and we can locate your order and account and send you updated login details to get you logged in to the app and listening to your downloads?
We can also send your daughter login details to give access the downloads you purchased for her (your confirmation email may have gone into a 'spam' folder).
Sorry again for the issues you've had and the delay in getting back to you.
Best wishes,
Paul
Uncommon Care team