Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
For those annoying potholes, damaged street signs, and other local issues, the HSV Connect app makes reporting a problem to City Hall easier than ever. This iPhone, and iPad compatible, app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to choose from in your service request. Uploading a photo with your report also helps the City quickly identify the problem. The mobile app can be used for a variety of issues such as graffiti, street maintenance, street light issues, damaged trees, parking meters, and garbage collection. Residents can track the status of reports they or other members of the community have submitted and learn when they have been resolved.