Hubdoc

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I have been using hubdoc for about 5 months to upload invoices from deliveries at my restaurant to share with my bookkeeper. The appears working ok, if a little buggy. Around the release of ios11,the appstipped working entirely, then with an update it was functional but has caused me to logout Everytime I close it, meaning I need to retrieve my password from 1password everytime I want to use it. This seems like a very easy fix and I know from speaking with their support team that they are aware of the problem. It seems odd that this could be broken for so long without a fix. I am looking at other options for my business as is my bookkeeper for all of their clients.

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I use Hubdoc for my bookkeeping business, and it works great for retrieving invoices and statements and organizing receipts. However, the app is basically only good for uploading receipts. My receipts aren’t organized in folders like on the site, and I would love to be able to review receipts and push them to Quickbooks from the app.

My accounting firm has been using HubDoc for our clients since 2015 and it’s been working great. Every client we show this to is blown away that they can keep their receipts without having a shoebox! It works for exactly what needs to be done on the go: take a picture of the receipt and upload. Done. Simple and easy to use for clients to get us the data quickly so we can reconcile.

The difficulty is after you take a picture of a receipt and tag it — the “submit” button is in the top right and 90% not viewable. While you can ultimately click it, it’s not obvious and it’s clearly an issue that needs to be resolved for basic usage. I hope you all will fix this as it’s been frustrating me for almost a year now.

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The app is almost useless. I have to do everything via email and the desktop version. It’s glitches out, and it’s very difficult to go through and tag expenses as you have to view the receipt, then go back. When you go back, it scrolls all the way back to the top, losing your place in the app. It would be nice if the app had the same functionality as the desktop version and someone put time into refining the UI/UX to be more useful (Like say, Expensify).