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HelloToby – Hire Local Service

(71)
Price
Free
Category
Lifestyle & Productivity
Last Update
Sep 17, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for HelloToby – Hire Local Service

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

71

Avg rating,
total

⭐4.5

Description

1422 chars

HelloToby is the largest service and entertainment platform in Hong Kong. We can help you hire qualified service pros from 700 different services including handyman, tutors, personal trainers, photographers and app developers, for FREE Since launching in 2016, we have helped thousands of customers connect with service pros from different fields. We also provides essential industry knowledge to customers so that they can make the right hiring decision in just a few minutes. To further enhance the customer experience, we launched the Hong Kong Living Guide in 2018 to showcase all the on-going events and popular shops in Hong Kong. Customers can view store information, user reviews and discounts for over 10,000 local merchants, making it easy to find nearby activities, shops ,and offers on your mobile phone. HelloToby is a one-stop platform for all your service needs and a comprehensive lifestyle guide. BENEFITS TO CUSTOMERS - Choose from over 700 services. - Saves 99% of the time doing research! Let pros come to you for your need. - Compare up to 4 pros for FREE! TESTIMONIALS “[HelloToby] understands your needs. It’s like talking to a real person.” - Ming Pao “Look for a locksmith, plumber, yoga teacher all in one single APP” - Apple Daily “A new kid on the e-business block, filing the service O2O gap” - HKTDC “Changes the traditional way to find services by agencies” - HKET

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Carl WU
Jan 20, 2017

I love HelloToby. Through the app, I now have access to hundred of services in Hong Kong. I just hired a mover and got my iPhone fixed through hellotoby. No hassle. A few clicks and a few minutes later, I am able to hire the best and the most suitable pros for me in Hong Kong!

Kerokura
Dec 01, 2018

Please add English settings for Taiwan region! I downloaded the app but couldn’t use it for Taiwan region because of the language.

Doggiebottoms
May 02, 2018

I am really struggling with this app. The problem as I see it is that the communication UI / UX is marred and frustrating. The idea should be very simple. I advertise my services, I am then directed to people who want to buy those services, and then they hire me or they do not. But so many things get in the way: 1. User is forced to have to choose on how they interact with the query. You can interact within the shell of the quotation interace, or you can contact them on the phone. If you contact on the phone, you obviously lose the "tracking" ability of the interaction in the app. If you track in the app, it gets more complicated. 2. The interaction in the app -- at the quotation level -- is simple a dialogue box. But each time a notification is sent, it is listed as a completely different episode in the app, meaning that you could be interacting with ONE customer, but you end up having several notifications, and inside of the sleeve of the app forum, you have four different or two different windows to click on. Really, why not just a thread, instead of separate windows each time? 3. The experience across platforms is fragemented. You can open this up on the web, or in the app, but if you do, not all of the information is compartmentalised in the experience, and it is not often carried over, meaning you lose the thread sometimes. 4. There needs to be consistency and limits / boundaries to credit use. I have seen people requesting services, who set their credits to somehting like 15 to answer. If you are already paying money to answer someone's request, it seems unfair that you would pay almost three times what other services are asking, especially if the specific request is in your specialty area. 5. Notifications don't go away sometimes. There is a lot more, but that's what I experienced so far. This is a case where the design is the experience, and the design of the experience is the business, but the team seems to not be able to make this leap in logic. This leaves the user with a feeling of frustration, and lack of business.

Shuffleo
May 30, 2017

This app connected me with various freelancers on my projects. To my surprise, they're all very professional and in high quality.

brcheung
May 30, 2017

Saves me time, money and most importantly, the hassle.

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About HelloToby – Hire Local Service

Developed by Toby Technology Limited, Hong Kong SAR.

HelloToby – Hire Local Service is ranking in   Lifestyle & Productivity

Last update was at Sep 17, 2021and the current version is 6.11.1.

To see all other keys and revenue click here 1168549802

HelloToby – Hire Local Service have a 71a user reviews.

HelloToby – Hire Local Service was released in the App Store. It is developed by Toby Technology Limited, Hong Kong SAR, who have also released the following apps.

HelloToby – Hire Local Service has 71 user reviews.​

HelloToby – Hire Local Service has an average rating of 4.5. ​The latest version of HelloToby – Hire Local Service 6.11.1​ ​​was ​released on Sep 17, 2021​.

You can download HelloToby – Hire Local Service ​here

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