Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application. You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service. In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!
