Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0TELLING IT HOW IT IS! Your trusted guide to the UK's Best Restaurants + Avoid bad restaurants & discover brilliant ones + Founded 1991 + Trusted reviews and detailed ratings + Over 3,000 entries, updated in real time + New club with special benefits and access + Powerful search by price, food quality, cuisine + Book online (selected restaurants) + Journal meals out in your restaurant diary + Restaurant news, with constant updates + Browse curated collections of recommendations WHY YOU CAN TRUST OUR REVIEWS Decide where to eat based on socially sourced, carefully curated ratings and reviews. Votes are taken from 1,000s of fellow foodies, who take part annually in the Harden's Annual National Diners Poll. Harden's editors then carefully weed this data for cheats and distil the feedback into statistically-derived ratings and short reports quoting from diner feedback. Since 1991, we've been "telling it like it is" based on one of the UK's most detailed surveys of restaurant-goers. Each year, approximately, 8,000 ‘reporters’ (that's what we call diners who take part in the survey) contribute 50,000 reviews. And now you can even submit reports to us directly from the App. COVERING LONDON & THE UK With detailed coverage of the UK and London, the app features over 1,400 listings outside the capital, and more than 1,400 within London itself. (Outside London, that’s more listings than our rival, the Good Food Guide; and inside London, about five times as many reviews as the Good Food Guide!) INTRODUCING HARDEN’S CLUB (FREE & PLATINUM) Launching in early 2021 (pandemic allowing), Harden’s Platinum is a new level of Harden’s membership linking Harden’s community of diners with the UK’s best Restaurants and Hotels. + Gain access to a kitchen tour or an area that would otherwise be out-of-bounds. + Enjoy a perk like a complimentary course or glass of English Sparkling wine. + Access a special rate as a thank you when you spend more than average at a particular establishment You will also receive priority access and special rates when booking "Harden's Invites" events and online happenings. SUBSCRIBE TO MAKE THE MOST OF YOUR APP Although you can search for restaurants by name within the free version of the App, its powerful search features and constant updating of its restaurant data are only available to subscribers • Annual subscription - UK & London Restaurants, Pubs, & Cafés • Lasts one year (12 months from purchase) • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable • Visit https://www.hardens.com/terms-and-conditions for terms of use • Visit https://www.hardens.com/terms-and-conditions for privacy policy information
