GoDaddy Bookkeeping

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I’ve been using Go Daddy bookkeeping for many years now since it was Outright. I adore the web version. It makes bookkeeping super simple, especially needed for a micro business like my own. However the app needs serious work! When loading information the app hangs for long periods of time before showing the data, if it shows it at all. I pretty much only use the app now to see a basic snapshot of the dashboard since it’s hard to get any additional usable information out of the app.

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Highly unethical company with jerk support agents. Avoid at all costs. Overbilled me, admitted their mistake on the phone, but maintained that I was to pay a $150 “website renewal fee” despite their own mistake and their customer records of me making the appropriate changes. In a GoDaddy manager’s words (his name was “Calvin L.” But he went by “Cal”) “Yes, I can see you made the change here. But you didn’t realize that sometimes you have to call to make sure these changes go through, even if it says it did online. You can review our terms, we stand by the $150 fee regardless of who is at fault.” In other words — despite their recognition that any problem was their fault, they’re charging $150 for a website renewal just because they can. Highly unethical. Do not trust them. Other support agents hung up on me when I requested to speak to a manager, were extremely rude, etc. Their support agents are all interested in upselling - not actual support. AVOID!

The app doesn't add much benefit, but GoDaddy bookkeeping is great for automatically importing data from all your accounts, including e-commerce like Etsy and PayPal. For $10/month it's a much better value than the other bookkeeping programs. It also imports the data with no complications. Just be sure to read the help section so you don't accidentally count any income or expenses twice when it's just transferring within your multiple accounts.

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I’ve been using this happily for about three years. About a month ago it would no longer update my accounts. It just keeps giving me an error message when I try to fix it. I’ve reinstalled the app, tried on the web, sent emails to customer support, all to no avail. So now it’s useless. I am looking for another bookkeeping app. Update. No customer support. Still wont update my credit card account, which is where my business makes 99% of its purchases. It will allow me to re-add the account, so why won’t it refresh it? Terrible now!

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Older version of the app was much better, This version has a nice GUI, but lack the ability to edit your hours once it is entered, you can’t go back and make changes. doesn’t seem to recall your vendors and per hour bill rate as it did previous version. When entering the work hours for the current day you have to scroll the date up or down to get register the day..