Go Mobon

For me it worked well. I paid for parking on two cars, got reminders when it was running out and extended parking. Docked a star for presentation (looks like it is only optimised for a 3.5” or 4” screen), lack of Apple Pay and no automatic filling in of my card from Apple Wallet, and adverts (bloody adverts when I am paying you?!). You nearly lost two stars for the adverts.

After reading some of what must have been earlier reviews, Southend Council obviously listened and fixed the bugs. I got both an email and text immediately confirming payment and parking. Very happy as where I parked was the best value for money than the other alternative. With prices going up all the time, very reasonable pricing is always welcome.

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TL/DR: athe ap doesn’t clearly confirm if a booking was successful or not and will double charge you by not preventing you from making duplicate bookings. I haven’t used the app since it has been updated but today when I tried to pay for parking and there was no confirmation that my payment was completed successfully and no listing of the session in the app. So as not to risk a penalty the second I walked away from the car I tried again thinking that if the first attempt had been successful the app wouldn’t let me make a duplicate booking. After again not getting any clear confirmation one way or another I had to contact the council who own the car park and they confirmed that I had been double charged and I am now having to wait for a refund. Would like to hear back that this issue is being looked into.

This is a great app. A life saver! No more worrying about change or overstaying your ticket. The app sends you a text when your ticket is about to expire and you can renew through the app. I like that it confirms your payment and sends a text so you know you have paid. Great service through the query ticket too.

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Had recent bad experience of this parking app whilst in Southend app would not download on my phone so my son downloaded it after some time trying , registered his card etc then put parking location and pay for the parking or he thought he did , a week later I recurved a PCN saying I did not pay for parking, when my son checked payment was not taken , so be aware of this useless parking app and make sure it takes payment that’s if you can log in or download in the first place .