GetTransfer - Taxi & Transfer

This is the best company for transfer, taxis and drivers ever. Very punctual. Very friendly, very helpful, responsible and nice people. They always have the best prices. Do not doubt on contracting them. It was my first time with them, I was afraid for being my first time, but it really worked out great. I took it from santorini airport to our hotel. Then from the hotel to santorini port. Then from mykonos port to the airport, after from Athen airport to the hotel and finally from the hotel to the airport of Athen. They were all simply great. Nicest buses and excellent drivers, responsible and well educated. Excelent English. I will use them from now on for sure. Thank you very much get transfer.

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First transfer in Rome went perfectly. Second transfer from JFK home was a no show. I provided my flight number with the reservation. I messaged the driver in the APP 4 hours prior to arrival to say we would land 45 mins early. Apparently a broker from Pennsylvania had responded to my initial booking request. The broker responded to say they would arrive early to pick us up. The broker imessaged me during the flight with the drivers contact and a picture of his vehicle (not matching the one presented on the app offer). I messaged the driver as soon as we were out of immigration. No response from driver. I message the broker after a half hour..he says “soon”. After the pick up time came an passed and still no response from the driver I message broker again. He now says the driver was in an accident, they “sent” a new driver..so I asked what time...”soon” was the response. After more back and forth he couldn’t give me a time so I said to cancel it. I’ll dispute the charge with AMEX and took an Uber home.

GetTransfer is the perfect choice for going to the airport. We had a 6:00 flight from Malpensa Airport and needed a 4:00 pickup at our central Milan hotel. GetTransfer offered a selection of well-described options to choose from, and sent confirmation quickly after we made our choice. Roberto, our GetTransfer driver, personally contacted us the evening before our departure, and arrived promptly at 4:00. He was professional and courteous, as well as a good driver. We were surprised by the very active party scene in central Milan at that hour, but Roberto easily made his way through the crowded streets to reach the airport with time to spare.

I want to say that I am impressed with the service that we received. I made a mistake when booking my reservation with the date of pick up. When I called immediately they went out of their way to help us and within 20 minutes they had a driver pick us up and take us to our hotel. I am very impressed with the service and from now on I will only use the get transfer app when I travel thru Europe. Thank you once again and keep up the excellent work you are doing. Luis Rincón

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While vacationing in southern France, we unexpectedly found ourselves without the van we rented. Seeing as how we were at the end of our vacation, I warmed up to the idea of taking a car service on our last day in France. Good idea-Bad company to do it through. I posted a job for a 10 hour service, as we had lunch plans in place before being driven to Marseille from the property we had rented in Provence. I quickly received a notification that a van and a driver would be available for that time, and they quoted me a price. I agreed to the price and the contract was established. A few minutes before the scheduled pick up time, I received a call from the driver saying that if I planned to have lunch somewhere, that my price would be higher. Long story short, I canceled my trip and the company agreed to a refund. However, in trying to reschedule the replacement ride, because the new driver couldn’t get there on time and after we had mutually agreed to cancel my trip, the company scammed out of several hundred dollars citing their cancellation policy (instead of helping coordinate my replacement ride, following their initial screw-up). Bad business.