Gearbest Online Shopping

I just signed up for GearBest, and the prices look great! As for the reviewer that had missing parts, it doesn’t seem like jumping thru hoops. They have to verify that the drones actually had “missing parts”. Anything I buy from businesses on the internet, I always document everything from receipts to receiving the packages. In general, ppl are just dishonest these days. So, it’s completely understandable that GearBest needs video proof that the package(s) were received that way. Take heed, and learn a lesson from this buyer’s review: Always take screenshots or print your receipts, and have video documentation of the package(s) unopened. I document me taking the item(s) out and making sure they work & that they are exactly as described. That being said, it’s not professional to leave a 5* review about a business and saying that it is a scam. I will be placing an order with this company, and I will update my review after that. They have a points system(which I love), and that’s why I rated it 5*.

I saw someone talking about this site and decided to try it out. Let’s just say the prices got me looking and the point system is fairly cool. I accidentally pressed on the “dispatch faster” thinking it would send me to another page for payment but it didn’t lol. So I’m guessing that button is should be pressed when available for optimum speed? Reason why I gave it 4 stars is because well idk if it’s me (usually is) but the item I wanted to get shipping time “changed” next day after I bought it. Like I said it’s probably my short term memory (hehe) but it’s weird when I think about it. But this place is not half bad. Lots of sales and such as well. I wouldn’t mind the wait if the item you’re looking for is 15-30% cheaper on here then other well known sites. But I’m sure they’ll get stuff going even more once they get settled in. Update* haven’t receive item BUT customer support is top notch so I’m sure these guy are all about the customer. Just stick with em till they get settled in. **Okay stuff finally came and it’s legit stuff. Does take awhile because it’s coming in from China but it is quality stuff. Anyways if I could add a suggestion I would allow atleast one review change. Other then that, if you’re online shopping a lot, check these guys out.

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I made many multiple orders this past January. Delivery always takes at least a month and often times seated longer than that. That customer service tells you whatever you want to hear, but with no results. Descriptions are very misleading and products are low quality. Everything arrives separately and I am still waiting products that I was not told until one month later that they were out of stock and That I need to wait until March before they are even stocked again. (Was never mentioned when I made my purchase). Prices are cheap though, I’ll give them one start for that. One product changed my mind about one hour after the order and was promised by 5 different operators who spoke very poor English on 5 different that I would be refunded, and still have heard nothing. They claim notes have been made internally to refund me, that will not be reflected in my account (nor is it possible to send a confirmation email), but trust them, it is coming that week. Very frustrating and disappointing. First review I have ever written about anything ever. Word.

i ordered a couple of drones that and all were missing parts, so i tried to contact customer service 3 different ways, phone call-non exitent, email-no reply, and the website says they have 24/7 live chat-thats a lie! it sends you to facebook messenger and no-one responds for days, i finally got a response telling me to review thier warranty policy, Wanting me to take a picture of the original package unopened, and take a video of the parts that are missing, and I explain to them on their website it said no questions asked if I had any problems but they're making me jump through hoops, I never got replacement parts for the drones, If shipping was so slow over a month I didn't think I was ever going to get my items I ordered, stay away from GearBest

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These people are complete scammers. I made an order for less than $15. It was supposed to ship within 7-15 business days. I waited for 2 months and it still didn’t ship. I messaged them multiple times asking where my order was. They said they the things I ordered haven’t been made yet. Why would you let people buy it if it hasn’t been produced yet??? They asked me to be a little more patient. Also there is a button in your orders that says, “dispatch faster.” What is that?? Why do I have to press a button everyday to make you ship my order faster? After the amount of time I waited and my order still wasn’t shipped, I asked for a refund. They refunded me. I will never buy something from here again. This is total bull****. Please do not give these people your credit card number and money. THEY ARE SCAMMERS. Look up “is Gearbest a scam” on google. You’ll find all the information you need. Shame on you, Gearbest.