Fry's

I have only amazing things to say about on line click list!! I never have received anything I was unhappy with! I have ordered produce and I can honestly say it’s always picked with care, I have never had anything that wasn’t ripe , or too ripe , I feel like the 5 time I have ordered one line for grocery pick up they have done it with time and care! I love how the groceries are packed neatly and everything is together . Frozen items are packed in a double packed paper bag , in Az summer I appreciate that greatly ! Bags aren’t over stuffed . All dairy is packed together , all breads are packed together , not like when you go to the store and random items are in random bags. I absolutely love that frys offers this service and hope they never get rid of it! I also have had extremely friendly and helpful staff every time!! Thanks Kroger!

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I’ve used this app twice and it’s pretty glitchy. For one thing I have to start at square one each time I use it. That’s annoying. Secondly it’s not setup well. For instance in dairy all the items are higgly piggly, all the butter isn’t listed together. I did, finally, use the search function but unless you know EXACTLY what you want you’re screwed. You’ve got to watch the quantity carefully because sometimes moving from one menu to another the app will increase your order. I’m not even sure it’s not intentional! And lastly substitutions. The app made me uncheck each and every box if I didn’t want substitutes even though there’s a switch that says global no substitutes. I’m wondering what someone would substitute for a banana? And although I looked carefully for it I didn’t see spices. They may be there but I’ve invested enough time in ordering as it is. It would have been faster just to drive the mile and get the stuff myself, which I would have but I had my leg operated on and I can’t walk for a bit.

I'm a single mom who works two jobs. I scrimp and save everywhere but my time is my most valuable asset. Even with paying the $4.95 pick up fee, this app and Clicklist saves me hours each week making a list and going into the store shopping and checking out. I build my cart throughout each week and just checkout when I'm ready. 150% worth it. FYI your cart total doesn't include your Fry's coupons but when you pick up it correctly calculates so my total is always less. You can bring paper coupons and they'll add those in at pickup as well. Also offer Clicklist-only deals & coupons as well. Link your shoppers card & home page has a list of everything you've ever bought so you can quickly add regular items to your cart. I have raved about Clicklist for two years. App is so quick & easy to use. Perfect.

I would definitely give it five stars if the website wasn’t so confusing. But search drives me nuts. Half the time it can’t find what I’m looking for when I know that it’s there. Example: search for “cat food“ results in “no item found.” An hour later it lists over 300 items. Wow! That was a fast restock! It’s also difficult to understand where you are on the website. Are you on Click List? Apparently not, since the list sometimes vanishes. There have been improvements since I first started using the website but it still needs some work. Don’t get me wrong, I love Click List. For handicapped people it is certainly an improvement over riding around on electric cart. The Click List employees are great.

Well I spent on hour online shopping (first time online user) I shop onsite with frys once a week for the last ten years. I was disappointed to find out at the end of my online experience the items I purchased would not be ready until tomorrow morning. I should have just did what I always had done and went to physical location. It would have been nice if there was a notice saying items for pick up will not be ready until the following day. Then I would have gone in. Now I have to call work and tell them I’m going to be late because I’m picking up groceries. Ps forcing me to leave a nik name to submit a review is also frustrating since it seems every nik name I think of us taken.