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Freshly - Food Delivery

(47 299)
Food & Drink & Health & Fitness
Last Update
May 05, 2021
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Ratings & Reviews performance for Freshly - Food Delivery

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

47 299

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Food delivery that's nutritious and convenient in a weekly subscription delivery service. Freshly meals use only the freshest food and ingredients (never frozen), made by our team of chefs and nutritionists. Each meal is ready to eat in only 3 minutes—they’re fully cooked so all you have to do is heat ‘em up. NUTRITIOUS FOOD DELIVERY Freshly cooks nutritious and delicious food, delivered to your door on a weekly plan. From 4 meals up to 12 meals a week, Freshly is your app for tasty and nutritious food delivery. DELIVERY FLEXIBILITY Not at home for your food delivery? Easily update your delivery day in the app to select any day of the week! Change your meal plan food delivery to wherever you are, home, work, or school, you just need an address to start receiving incredible food delivery! SAVING TIME Take the stress out of meal prep and planning, the hassle of recipes, restaurants, hard to get reservations, take out, and home cooking. Freshly delivers food that satisfies. No artificial sugars, healthy ingredients, gluten free, keto friendly, low carb, with plenty of options to delight everyone. DESIGNED TO FIT YOUR LIFESTYLE Our meals are crafted by our team of nutritionists and chefs to be nutritious and delicious. With Freshly meals, you get to say no to artificial ingredients, preservatives, gluten, and refined sugars. Our food can meet your needs for various diets including gluten free, keto friendly, low carb, high protein, and other lifestyles. CUSTOMER SERVICE Our customer service team is available 24/7 around the clock to help you pick out meals, learn details about your food delivery, assist with any delivery issue, or any other questions you have. Chat directly from the app or place a phone call, we're always here to help. APPLE HEALTH Easily add your meals from your delivery into Apple Health with a tap! Locate the Heart Monitor icon on the meal detail page and add your food to Apple Health to monitor your diet and nutrition! Now you can manage everything related to your Freshly subscription right in the app and start receiving deliveries today! • Update your upcoming delivery, or skip a week in seconds. • Track your food delivery in one tap, so you know when to expect your delicious and tasty meals at your door. • Quickly change your delivery address in a dash! • Browse delicious meals, customize your order, and see what’s new. • Dig into everything you need to know about a meal—ingredients, nutrition, and what makes your food tasty. • Set your dietary preferences. • Quickly contact our customer care team via live chat, email, or phone. About Freshly: We started Freshly because we believe eating fresh, nutritious food every day should be easy for everyone. So we do all the hard work for you—sourcing high-quality ingredients, making sure each meal you eat is nutrient dense and packed with the good stuff, and expertly cooking your food to order so it tastes fresh and delicious. No shopping, chopping, cleanup, recipes, meal prep, or worrying about what’s for dinner. And with Freshly meals, you get to say no to artificial ingredients, preservatives, gluten, and refined sugars.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Sep 24, 2018

I have been using Freshly for several months now and am beyond satisfied. This App is incredibly user friendly. I am not sure about the sign up process as I already had an account when I downloaded the app, but from my experience it is incredibly user friendly and organized and it just looks good. The food itself is also awesome. I have certain meals that I like more than others but I honestly haven’t tried one yet that I actually disliked. All of the meals I get are gluten free and there are several meatless and low-cal options as well. To have all these healthy, balanced meals prepared and delivered to you is great and it’s even better that they are all so delicious! Beyond all this, what caused me to want to leave a review is their customer service. Last week I never received my delivery of meals. This was the first issue of any kind I’ve had with their deliveries. I called in and informed customer service of this and without any further questioning they processed my refund in full (I received the email it had been processed when I was still on the phone with them). On top of that they also gave me a discount on the next week’s order. I have been so pleased with the food up til now and I was very happy to see the customer service was just as good. This company rocks!

Sep 29, 2019

I don’t usually write reviews, but I just had to because freshly had incredible customer service. I recently moved and had issues on two separate occasions (entirely my fault)that were taken care of right away. One of the times I forgot to cancel the order to my old address before the skip period and the second time I accidentally placed back to back deliveries to my new address, one Saturday and one Sunday, which would have been waaay too much food. Both times I was able to contact customer service super quick, and even though it was past the time frame, they were able to cancel my unwanted orders and even refunded me right away. They’re always super friendly, you don’t have to wait forever to talk to someone, and they follow up with an email to make sure everything was taken care of. On top of the excellent customer service, the food is also great. If you don’t like having the same thing over again, it can get repetitive, but they do have seasonal meals that add variety and keep things interesting. It costs just as much as eating out, even cheaper most times, and it’s so much better. Plus, it’s perfectly portioned, so I never have to worry about wasting food.

Aug 26, 2019

Pros: The quality and taste of Freshly meals are excellent. They have a wide selection of healthy options with vetted sourcing and no fillers or unnecessary ingredients. Cons: Waiting to see who the shipping partner is for NC/Triangle area. I started using Freshky while I was on a two month work trip to the Miami area. I had never heard of LaserShip and hopefully will not be subject to their subpar service and unreliability again. On my 2nd order, LaserShip didn’t sort the box correctly and it took a full 24+ hrs to deliver my food from the originally scheduled date. The 4th delivery, LaserShip damaged the box sufficiently to render the meals unsafe—they initially left a note that the item was ‘not able to be left with addressee’. It took them 16 hours to update the status to item damaged, discarded (per Freshly’s guidance). Both times I wrote LaserShip, it took them 4 days to respond. When I called, the agent was apathetic, hard to Understand, and could tell me nothing other than that he would make a note for the delivery driver to call me on future deliveries. It’s my hope that Freshly opts for another delivery service in the South FL area.

Oct 13, 2019

All the meals we have gotten so far have been very good. The one I didn’t like was the veggie curry (and I bought a few of them 😕). It would be so much better if they had more vegetarian options. As of now there are only 3 vegetarian options, (one of which I don’t like). My husband loves all the meat options. I love the squash risotto. The portions are generous and perfect for a filling dinner. It would also be nice if we got text reminders for the last day to change orders for the next week. The packaging has less plastic than most of the other delivery companies. If they could figure out a more environmentally friendly package for the food tray itself, that would be great. If it has to be plastic, then coming with a lid so you could re-use would be better. I have tried a few different companies, and this has been my favorite (except the minimal vegetarian options). I like how the meals are already prepared- and fresh not frozen. It feels more like a home cooked meal instead of a microwave dinner. The purpose of these services for me is something I can do fast, and not have to cook! Also nice for families that have vegetarians and meat eaters so I don’t have to cook 2 different meals. This is very convenient for work nights!

Aug 25, 2019

Once my kid went off to college and I started to create new goals for myself, I needed to streamline my life. Cooking became a chore. I was burned out and ended up eating less healthily because I didn’t want to be bothered. I need a way to manage my calories and my health without thinking. I also wanted my time back. Enter Freshly’s prepared meal service and I was amazed. Every single meal is tasty. Every. Single. Meal. My picky boyfriend even likes them. And it is so affordable to get 12 meals a week that I’m saving grocery money. I can add more fruit, veggies, nuts or snacks around each healthy meal portion and still manage my caloric intake. I am recommending Freshly to anyone who is tired of wasting time in the kitchen and would rather be using their life and time in other ways. And the app is even better. I can swap out meals at any moment. The chefs are constantly creating new seasonal meals for me to try so I never we get bored. Get you life back people! Use the free time you will get back with Freshly meals to read a book, go for a walk, work on your professional goals or spend time with a loved one.

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About Freshly - Food Delivery

Developed by Freshly, Inc..

Freshly - Food Delivery is ranking in   Food & Drink & Health & Fitness

Last update was at May 05, 2021and the current version is 2.9.5.

To see all other keys and revenue click here 1195648107

Freshly - Food Delivery have a 47 299a user reviews.

Freshly - Food Delivery was released in the App Store. It is developed by Freshly, Inc., who have also released the following apps.

Freshly - Food Delivery has 47 299 user reviews.​

Freshly - Food Delivery has an average rating of 4.8. ​The latest version of Freshly - Food Delivery 2.9.5​ ​​was ​released on May 05, 2021​.

You can download Freshly - Food Delivery ​here

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