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I’ve had the app for about a year now, even though I’ve been will be using fresh step for almost a decade (oh those lost points). I’ve gotten a bunch of cat toys for my five babies, which they all love. I’ve never had a problem with a receipt upload, and although I have had some issues inputting the codes, customer service has always credited my account with points without question. For free app that gets me free cat stuff, this is great. Keep doing what you’re doing, Fresh Step!
I have used Fresh Step for my fur babies for many years. I’ve also enjoyed the app...until this latest update. I cannot add points to my account or upload the receipt. It won’t let me select a store from which the litter was purchased and claims my receipt is “unreadable” My husband has noted that the clumping litters next to Fresh Step on the store shelves are cheaper than Fresh Step. Today at Sam’s Club, he pointed out that their Member’s Mark clumping litter is about 1/2 the price of my babies’ Fresh Step. Normally, I could shut down this argument by telling him that the app made up for the price difference. I cannot do that anymore, and sadly, he is not concerned about “stressing” my fur babies by switching their litter to a cheaper brand Please restore the app to working condition! My babies have always been Fresh Step babies! I don’t want to change their litter, but without the app working properly, it is a tough sell to get my hubby to keep purchasing my fur babies (and my) favorite Fresh Step litter! Thank you in advance for your consideration of this request!
Uploading receipts by taking a picture is nearly impossible and they often come back rejected. Easier to cut off the codes directly from the box and enter them. Even then, the codes are VERY hard to read so it may take you a few tries but they have been accepted 100% of the time I’ve used them unlike receipt photos. Have redeemed points once so far for a Cat Litter Mat. Received it a few days ago and am happy with the quality of it. Would have preferred it to not take over 4 weeks for delivery. Item was shipped from Wisconsin and we live in Illinois. I could have made the drive, pickup, and return trip in less than 6 hours to get it myself. Selection of redeemable items such as toys or feeding dishes is very limited with the items that cost the most points being constantly out of stock. Don’t waste your points on the giveaway contests. 4/5 stars because the app is free so I can’t expect a whole lot more than what they offer.
I’ve been using fresh step litter for my cat for years now but this app is not really worth having on your device. I should have around 400 points since I joined like 2 months ago and whenever I upload a new recipes the points don’t change! All of my transactions add up to 400 points and I should have them because I haven’t redeemed anything at all but nope still stuck at 200. Seriously what’s the point of advertising an app if you can’t get the rewards for being a customer. Also the rewards went up in points so it’s harder to actually redeem something other than a screensaver.
Downloaded the app, created an account and successfully entered a few numbers. You can only enter 5 a day so I waited a day to try to enter more. After entering 4 numbers on the second day the app had not finished submitting my information after about 15 minutes so I switched to the web site. The web site did not recognize my email address as a valid account so I created a new one using the same email I had set up with the app and tried to re-enter the numbers only to receive a message that those numbers were no longer valid. I am seriously considering switching to a different brand of cat litter because I do not want to reward such incompetence.
Developed by The Clorox Company.
Fresh Step® Paw Points® Reward is ranking in Lifestyle
Last update was at Oct 08, 2020and the current version is 3.0.1.
To see all other keys and revenue click here 1093636902
Fresh Step® Paw Points® Reward have a 11 665a user reviews.