Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
2.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Welcome to the New Citizen Services Mobile App! We are excited about the changes that are happening in our award winning 311 Call Center under the leadership of Director Julie Sanchez. The 311 Call Center has completed a new cloud based Oracle software installation. The Citizen Services 311 Call Center is the front door to city services. Feel free to call 311 if you have a question or need information about city services. You can also call us to request a city service or report an issue to the City of Fort Wayne. Please remember that we handle non-emergency city services only. In the event of a life threatening situation, or in an emergency, always call 911. As you peruse our improved Mobile Application and use our new tools, we hope that you will find it even easier to engage with the City of Fort Wayne in the future. Please let us know what you think about these changes in the days ahead.
