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CSR Racing 2

FedLoan Student Loans

(5 051)
Finance & Education
Last Update
Sep 05, 2019
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Ratings & Reviews performance for FedLoan Student Loans

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

5 051

Avg rating,



1169 chars

The new FedLoan Student Loans App makes managing your student loan account as convenient as can be! Manage your FedLoan Servicing account from anywhere, anytime!<br><br>ACCESS YOUR ACCOUNT<br>· Sign in has never been easier! Use Touch ID or Face ID for lightning-fast access to your loans!<br><br>ACCOUNT DETAILS AT YOUR FINGERTIPS<br>· Visualize your loan balance<br>· View your individual loan details<br>· See a history of payments you've made<br>· Update your contact information and manage saved bank accounts<br>· Access your bills and letters<br><br>MAKE PAYMENTS<br>· Schedule payments quickly with saved bank accounts<br>· Target payments to specific loans<br>· Payoff loans (with current or future date quotes)<br><br>PLAN FOR SUCCESSFUL REPAYMENT OF YOUR LOANS<br>· Get payment estimates for repayment plans that best meet your goals<br>· Change your payment due date<br>· Take or upload photos of income documents needed to sign up or recertify for Income-Driven Repayment (IDR) Plans<br>· Review the status of your request for Income-Driven Repayment (IDR) Plans<br><br>We have many new features on the horizon, so stay tuned for exciting new updates!

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Apr 26, 2019

It’s not as easy to find, but it is under pay>make payment>payment options. I was also pretty upset that I couldn’t find it at first, but as long as it’s there, I’m happy. I do wish it were easier to access, but overall, I’m grateful for the redesign. I feel like it came very quickly after we were sent a survey and it felt like we were heard. Thank you for fixing the log in issue!

Nov 06, 2019

My last name has an apostrophe in it and every time I attempt to create an account with the apostrophe, I get an error message. The error message says, “Last Name can only contain letters, apostrophes” ... you see my issue? If I don’t do the apostrophe and instead do a space or no special formatting at all and then I receive another error message about my personal information not matching their records 😑. Because, ya know, mine has an apostrophe in it. I have screenshots of what’s happening and I was going to email Fedloan however, going through the “contact us” page, I can’t receive their email unless I set up an account.. which is all I wanted to do in the first place. 🙄😑

Loans ⬇️
May 05, 2019

Love the new updated look of the app! It’s great to have the total loan balance on the “home page”. As a previous reviewer said, finding the specific loan payout is not super intuitive, but I was able to find it easily from that reviewer’s directions. Paying of loans is a necessary evil, but this new update makes the process much more enjoyable!

May 14, 2019

1. Tiny thing but I HATE when computer programs put "hello, name!" It's so bad! 2. They're trying to make it harder for you to pay more on your loans. Never forget they WANT you to take longer and pay more interest. That is their GOAL. I've always payed an extra $400 a month on the highest interest rate loan. They gray it out so it looks like you can't target it (since nothing is owed "right now" on it). Don't let it fool you, you can still put money in there. 3. I've been saving money for an emergency fund but I'm seriously considering scrapping that entire idea, just to pay off the student loans and never have to deal with this app again.

Jan 16, 2020

So far, using this is app is much better than using the website. Few things i would recommend. 1: allow fingerprint id to be used even after session timeout or log out. Currently i have to to shut down the app to get it back. And 2: allow the user to see how payments are dispersed once they are scheduled. Other than that i have no complaints.

CSR Racing 2

About FedLoan Student Loans

Developed by Pennsylvania Higher Education Assistance Agency.

FedLoan Student Loans is ranking in   Finance & Education

Last update was at Sep 05, 2019and the current version is 4.2.0.

To see all other keys and revenue click here 1118194177

FedLoan Student Loans have a 5 051a user reviews.

FedLoan Student Loans was released in the App Store. It is developed by Pennsylvania Higher Education Assistance Agency, who have also released the following apps.

FedLoan Student Loans has 5 051 user reviews.​

FedLoan Student Loans has an average rating of 4.7. ​The latest version of FedLoan Student Loans 4.2.0​ ​​was ​released on Sep 05, 2019​.

You can download FedLoan Student Loans ​here

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