Facebook Ads Manager

The idea is great, but it has some usability issues. Why is it set to only Pacific time? Surely you could save the general public some trouble (and potentially costly timing mistakes) by synchronizing the app with the users time-zone. Also, your FAQs or “help center” is trash. I have an ad that i would like to duplicate but for some reason it is the only ad that cannot be duplicated. I’m sure its a good reason too, but instead of giving me a message explaining why the action cannot be made after clicking duplicate, the button simple will not work. I have tried researching why that specific ad cannot he duplicated (so i can make adjustments) but all i can find is information on how to duplicate an ad... i know how to do this, i can do it to any other ad but one specifically.

Not only is the support for problem non existent & beyond generic but they don’t even try to personalize banning or solutions when they make a mistake & van the wrong person. Like they’ve banned me from paying for more ADs after I’ve already spent $200 I worked truly hard to get together as a single mother for my FB page that empowers women & is a support group that sometimes needs to use certain words like trauma or addiction simply to explain you can recover & spread hope. It needs to be case by case the trigger words. YET THERES PAGES ADVERTISING DEGRADING PHOTOS & CHILDREN IN NOTHING BUT UNDERWEAR CLAIMING ITS A KIDS LINGERIE LINE & THATS OKAY CAUSE ITS LABELED UNDER CLOTHING?! But I can’t provide a service helping women empower women & end bullying?! And instead of providing a solution to this error on their part I’ve spent weeks messaging just to keep receiving the same generic message for weeks. So now I’ve lost all my advertising money to this group just for it to shut down my ability to advertise & waste all of the money I have trying to make a life for my child & help create a world of hope. DONT WASTE YOUR HARD EARNED MONEY OR WORK FIND A BETTER ADVERTISING PLATFORM FOR SURE. WORST EVER AND I NEVER REVIEW THINGS BUT I HAD TO PREVENT OTHERS FROM ENDURING WHAT IVE ENDURED.

I normally don’t even feel strongly about apps. But man, oh man. These reviews are pretty unfair! This is a great app for anyone who’s comfortable with basic decent graphic design, knows how to create an audience, and read metrics to improve the performance of their advertising. I’ve worked as both a part time social media manager for a nonprofit organization on a university campus, with upwards of 1.8k likes on the page being added to my tenure with the effective use of the ads and the Ads Manager. I’m now a supervisor at an authorized dealer of prepaid wireless service, and I use the app to run the promotions for a store in the Inland Empire region in California. Using the audience parameters, I’ve been able to increase our sales with very limited and strategic use of location-based advertising. It’s a good app. Keep it up!

Hello peeps, I know you guys are working hard 24/7 to improve this app as much as possible. But HELLOOO! Guys, you gotta see this mess and sort it. Its basic man, no rocket science. May be no one noticed that or may no one pointed that out but we need to sort this: - I cannot access all photos in my camera roll through this app! Only a few photos in a random order show up every time i access my camera roll through this app! - I cannot add a banner sized static image for a campaign as it cuts off but on the other hand i can easily upload it on desktop! - I cannot make a duplicate ad set! This app is only limited to duplicating campaigns! Can you please get these small blockers sorted so that i don’t have to look at my desktop ever again for any campaign related stuff? P.s. don’t give me the “reinstall the app and make sure you have the latest version” crap! I got the latest app and a new phone as well! Make this world a better place! Do your part! Do it! Just do it! 🤘🏻

This app is predominantly useless. On multiple occasions I just put it away and waited until I could get to my computer. Lately I’ve been using it to check ad performance, but even that is abysmal, only giving the most shallow stats. And you can’t get help. Don’t bother trying. Glitches cause an ad to stop and you’re basically screwed. Build another one and hope it survives. FB ads use to be available for phone support to fix that stuff. Then it was email. Then it was messages through the help center. Now it’s nothing. I doubt they’ll even read this review. So tonight the update they pushed out went ahead and just killed the app altogether. Maybe they’re just driving the last nail into its coffin.