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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
If I could give the app 0 stars I would. I purchased both the app and books to test my students. I have been using the app for years. My 12.9 IPad Pro was updated to iOS 13 last week. After being updated, only some of the information saved on my iPad is visible, I can no longer access some 18 tests I have done in the past month, can no longer assess additional students. I contacted support 2x by email, 5 days later, I get a generic email saying everything should be set. Next, I do their online chat and explain the situation. I am then told that it will be 2-3 weeks before the app is fixed, they have to wait for Apple, and they cant help me access any information on their app. My question is why didn’t they beta test this? Either fix it before it was a problem or let users know not to update to iOS 13 until they fixed this issue. They never did their job so now they have made my job harder by cutting off access to all of my data for up to 3 weeks. Best part was that the support person put some of the responsibility on me, telling me I should have emailed the docs (I didn’t know that my data would be unavailable) or I should have been an online data user (more money). Take responsibility for your mistake and help users who have paid you good money!
I loved this at first. It worked great and saved so much paper. Then, they day I had for testing, I suddenly can't swipe in as a non ODMS user. I tried everything, even re downloading the app. Then, because I re downloaded it, I lost all the data I had. As far as I can tell, there is no way to access that data. Thank goodness I had written it elsewhere. Then I finally got it working and thought I was set. Here I am a few days later trying to enter in my data and I once again can't get to it! So incredibly frustrating, not at all worth the money I paid if it is not reliable. I would put zero stars if I could.
I really like this app a lot! It saves time giving the assessment and reduces the amount of copying I need to do. After just the third practice I had it down. I do not have an online account, so I email the PDFs out, or open them in my adobe app so I can save them. I haven't figured out how to play back the recordings I make of the students reading. It would be nice if i could do the item analysis after I am finished with the assessment so the kids are sitting and waiting for the comprehension piece. Any suggestions on playing back the recordings would be very welcome!
I have used the paper and pencil version of F and P for years. I was very excited when an app was finally developed. Unfortunately I have been very disappointed with the product and the data management as a whole. The app will only work with the in app purchase of books. The customer service offered by the company is shockingly bad; calls aren't returned, long hold times, basic problems go unresolved. I hope things will improve but I am not optimistic.
I was also excited to see the App and know that I can now do Reading Records electronically. Heinemann must have 'fixed' the app (per comment from previous user) because I purchased and downloaded and it is working fine.
Developed by Heinemann.
F&P BAS Reading Record Apps is ranking in
Last update was at Jun 02, 2021and the current version is 3.2.2.
To see all other keys and revenue click here 635245141
F&P BAS Reading Record Apps have a 0a user reviews.
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