EZ-ELD

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This is a very, very, very, frustrating app to use. I’m already ready to throw out another few hundred $$ to try different products that are more user friendly, these companies are exploiting the law to make their $$ gain without at least giving a good product and creating loyal customers... I’ve been on the phone this week with their polite support folks for an accumulative of about 10 hours. And still having glitches, with this app. Just now tried to edit in the location of when I picked up a load and it auto put me in on off duty and now I have no record of the exact time of when I was on duty. Because I was off duty for a while before and after the loading. There is no undo option and my frustration is at its peak. I need to go on my way and I am fumbling around with a device and app that deprives me of smooth sailing.

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EZ ELD is a contradiction in term It randomly shuts off when logging in and verifying your certification for a previous day of driving or off duty days that you try to cert. frustrating to say the least you then have to delete the App re load and start all over then you loose the trucks you painstakingly loaded on blue tooth because it requires you to delete them from your Bluetooth line up recognition. This app is just poorly designed it’s NOT EZ it’s a money maker only for the designers and app holders Follow the money trail they have no interest in solving such simple issues shame on them NOTE this APP does not meet federal guidelines with the rate of failures that occur. It will put you at risk of huge fines

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This app won’t let me certify logs on days that I have driven. Called customer service. They said delete and reinstall the app. That works, but I have to do it every day in order to certify and it takes 45 minutes for the app to find my previous logs. Unacceptable. Also, the app logs me out while I’m driving and causes the eld to start beeping. I have to stop driving and log back in. This happens at least 3 times a day. Please update.

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Been on the phone with them for 2 hours over the last 2 days. All they would say is try restarting this or that. When none of that worked he said someone else would call me back. This unit continually drops connectivity while driving. Says I am driving when I am sitting still. Not a good unit at all. Will be returning and getting a different unit.

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Frustration is the definition of this ELD, it does not log correctly too many issues with the app & complicated to use, After investing time into this app and get familiar with it we have to cancel and return this product as its a headache & customer service is never available