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My membership let’s me use different facilities across Westminster, eg Paddington Rec and Marshall Street, but the app will only let me easily book/ view classes from my main local centre, meaning I have to keep track of one set of bookings via the app and bookings for other leisure centres through a different booking process and track their status separately via email - completely defeats the object of the app to streamline the customer experience. You need to allow people to book at any leisure centre in one place and view all their bookings in one place. Just add an option to select venue before you book, and maybe to add/ automatically identify favourite venues so you don’t have to scroll through the whole long list of venues every time.
I was lured into downloading this, just because I wanted to book a court at my local leisure centre, and they’re slow to pick up the phone. Now I find out that this company is taking over our local leisure centre and hundreds of others around the country, and I have to have membership just to use facilities. Everything that is bad about the leisure industry is captured in this App, which is a time wasting barrier to usage of public sports facilities. Public health and mental health will decline as this App quietly excludes people, so I feel perfectly reasonable in calling this out at an Evil App. There is a special place in you know where, for the people involved in designing and releasing this App. Despite these feelings, I tried to play ball and join, as I wanted to use these facilities. The App extracts lots of information from you in about 4 stages. I got stuck at the 3rd one when despite having entered all my details , the button enabling you to confirm membership just hung, and left me waiting. I can see no way forward. The App is completely dysfunctional, and over the long term people in this country will be less healthy and die sooner because it exists... unless something is done.
I just had a chance to look at the newer and improved updated app, since they rehashed it all to enable login with emails and passwords instead of silly ID numbers and random pins, and sad to say the app is completely useless now. Prior to this - it was pretty good for booking onto classes, and allowed u to save 'favourite centres' to search classes easier. I could never login in to see these mythical points or anything else for that matter so I stopped trying. Now with the new app - they've managed to 'down-date' it. Can no longer save more than once centre. No obvious place to login. Can't view any booked classes - constantly timing out. Can't search new classes because it crashes. This didn't change when I deleted and re-downloaded it either! A completely obsolete app. Well done everyone active app designers - you win the prize. Just not quite the prize most people yearn for!
I’ve been using the app for a while now to book squash courts at my local sports centres. It’s great that I can see availability on my phone and book there and then. The ability to store my payment info is fantastic making payment a 1 click process. Two points: 1. during the recent upgrade it appears some bookings went missing - I was able to book a court someone had previously booked and paid for. This I assume was a one off, and it needs to be. User must be able to trust the system. 2. After making a payment I get an error screen instead of a booking confirmation page. Receipt is emailed and booking completes but the app appears to be missing the confirmation page (or permissions are wrong etc). Contrary to other reviewers, I think it’s great that these guys run more than one centre. I can check availability in multiple places from one app. They also have a proven track record in delivering well maintained sports facilities nationally. They have been a refreshing improvement on all my local centres which until EA took over. were poorly maintained, tired and tatty.
Impressed that the app keeps getting better now have facility at last to pay in app for fines incurred for no show or late cancellation but to be proactive wouldn't it be good for us busy people who book random classes on top of our regular ones thinking we want a change or just forget we have booked and need reminding .. an alert ( before the 4 hour penalty time) that flashes up on our screens on the day of classes to a tell us what's booked and remind us either that we need to cancel outside of the 4 hours or incur a charge this frees up spaces and minimises no shows and keeps fines at bay
Developed by the Everyone Active,
who have also released the following apps Everyone Active .
Everyone Active has 357 user reviews.
Everyone Active has an average rating of 1.9.
The latest version of Everyone Active (4.32) was released on Jan 13, 2020.
You can download Everyone Active here:.
Discover how the Everyone Active app can help you achieve your fitness goals.
Keep up with everything that’s happening at your centre, stay up to date with the latest news, check out timetables,
book activities, enjoy exclusive offers and receive events updates with the Everyone Active app.
Within the app, you can manage your online profile, as well as booking activities and classes wherever and whenever you desire. You can also manage all your bookings from your planner, meaning you’ll never miss a class again, while you can stay up to date with what’s happening and when with the latest timetables for your centre’s pools, classes and activities.
The app also allows you to sync your wearable devices with your profile, tracking your activities to your profile instantly, and helping you earn points towards badges, take on challenges and track your progress towards targets. Meanwhile, you can also use the QR code scanner to sync activities to your profile.
Furthermore, you’ll always know what’s going on at your local centre, with live notifications and news updates coming straight through to your phone, while you can even keep your friends up to date with your activities, thanks to the app’s integrated Facebook and Twitter functionality.
If you’ve got any questions, don’t hesitate to visit www.everyoneactive.com
We look forward to seeing you at one of our centres soon.
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