EpicMix

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Ok for starters this app isn’t all that bad. It’s got a map of all the mountains, current conditions, lift times, routes, etc. all good stuff. But no one is on their phone enough on the mountain to use it all the time. What stinks the most is that nothing is synced. My son and I went a whole day boarding with challenges selected. Both of us stayed together the whole day. After looking at the app it says I wasn’t even on the mountain. Nothing registered. Meanwhile my son got only half the lift rides and altitude climbed. It’s a fun idea to compete against your family. But if your app doesn’t work, it’s just a huge let down at the end of the day.

I have been using this app for the last two seasons, and it has worked great for me. The challenges and the social connectivity are definitely my favorite parts. There is a challenge to ride every lift at a given resort in a single day, and I've completed it at both Keystone and Park City. Very fun. If you are a season pass holder, then you should absolutely use this app! I've noticed that a lot of the complaints on these reviews are about the app not tracking them consistently. In my experience, it will only do that if I carry my Epic Pass in my pant pocket or in my backpack where it's hard for the scanners on each lift to pick it up. Once I started putting my pass in my breast pocket, I never had any issues. As far as customer service goes, the one and only time I did have an issue, I emailed them and was responded to within just a few hours. So great job there too.

Really fun app, love how it keeps track of my vertical feet. It’s starting to look dated, so it definitely needs a UI design refresh. Adding friends and family is oddly difficult or impossible, should be super easy and intuitive, like having a user database that you can search. Also you can’t currently correct lift-activity errors within the app, you have to do it thru the main website on an actually laptop or desktop computer. No reason you shouldn’t be able to do that within the app itself. Also, I wish the points or badges mattered, like getting you a free set of fries at some local burger shop or something. Cheers!

Great app. The reason I got this app was so I could track each lifts wait time and see what’s open. As a dug further into the app, the U.I became more than I thought it would be in a good way. This app works great on the background and doesn’t harass you with mean less notifications. This app is perfect for skiing because everything you need is right in front of you most likely because the developers knew skiers and riders would spend a couple minutes on the app at most during a ski day. Overall this is an app that is no question something you should get if you have an epic pass.

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Update: I was finally able to clear the notification tag after playing with sequences of settings and deleting/reinstalling the app. No help from customer support. Update 2 today: About an hour after posting my update, the notification reappeared. I almost think the developers sent a push notification to punish me for a bad review. There is a permanent notification tag on the app icon. I've contacted support about it several times. First they promised to fix it. Then they promised to fix it after another bug fix. Now they refuse to answer email or acknowledge the problem. Very poor customer service in my mind to string me along with no resolution after two years.