eIVF Patient

I love this app! It alerts me immediately when I have a message or instructions, but... since I’ve had the app I cannot cleat all of the alerts and it drives me BONKERS! It always says I have 2 alerts (update referral source and complete my partner’s profile). I have completed the task literally 25 times on my desktop and on the app, but I cannot get anything to work. Other than that, this app allows you to check your labs as soon as they come in, check your levels, read messages and review instructions without being in front of a computer - which is extremely convenient. This app is perfect for the impatient and expecting mom to be that is nervous and excited, but cannot stop what she’s doing to get online and check on things every few minutes. If I could get rid of those 2 task alerts, I would def. give this app 5 stars.

The app is awesome for when you are not near your computer and you get a text message that you have a new portal message! You try your best to De-stress during a stressful time that changes day to day sometimes and having this app helps you leave your laptop behind and explore life while waiting patiently to hear from the clinic. There is a message from the app manager that the clinic does not allow the “reply” option to messages. Other than that app settings function that they do not want to utilize, I would of given the app 5 stars! Very grateful they offer it during today’s technological age.

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The idea of this app is great. I like getting updates on my phone. But it has way too many bugs and is not user friendly at all. It’s constantly crashing. Shows me someone else’s login name every time I log in. And on that note, why do I have to renter my password every single time? My iPhone won’t even acknowledge that it’s a password setting to save it in my auto fill password and you can’t use face recognition to login. Update please. Getting to the labs and other folders icons is clunky and not user friendly. On the “home screen” you actually have to hit the home button to go to another screen for the carousel of other folders. It’s just clunky and not user friendly. Needs work. Seems the engineers need to run better test groups and take feedback from people that are actually using this app of the daily. I use it. But it’s a pain in the neck.

App is pretty easy to use, you can keep track of your upcoming appointments and test results, and it alerts you every time you receive communication from your doctor’s office. However, it will not let you to reply specifically to your coordinator or doctor. Also, it doesn’t let you to send a message if office is closed. It would be nice to be able to leave the message outside the office hours that could be followed up next day. In addition, it doesn’t let you clear the alerts which is little annoying but that’s just few suggestions for improvement.

So the content of the app is great, contact your Dr/ office, confirm/ change appointments, see your test results and even review upcoming appointments. Navigation through app is poor and not user friendly- specifically test results. If you click into one test, and then hit the back button, it redirects you to the most recent test. That’s terrible when you’re looking at tests done over a month/ 10 visits ago. You are not able to filter by test type to see your results for a specific test over time; click in to view results, click back, get bumped all the way back to the top- terrible functionality. Completed tasks still show as not done (referral source being one). Icons don’t make sense/ hard to navigate: the chat bubble at the bottom you’d think would mean contact your Dr/office but it’s the referral source (??), you have to click home, then click any/ all the icons to find the landing page that gives you the option to scroll through the icons to find the beaker for test results. Great content but User Interface needs work!