Dialdirect Insurance

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Having used the app for about 5 months, I have noticed problems with the sensitivity and limitation on validation of results. For example, if I leave my phone in my pocket, the trip almost always is scored 1 Star (with multiple harsh accelerations) so seems to be influenced by leg movements. If I drive into a parking garage, the GPS goes a bit hay wire (I have seen this through other tracking apps), and you can find yourself a block or 2 from where you are. Problem is that the app will then think you have accelerated 2 blocks in a second so no validation of what is even possible. There are also times I get 1 or 2 stars and the stats don’t show anything wrong, or perhaps 1 harsh brake. The app needs much better validation and more testing it seems.

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Worst drive tracking ever!! No option to manually stop trip, and trip keeps going over 30 minutes after you have stopped. Any cell usage in this period is considered “cell usage while driving” and negatively impacts driving score. All trips after 10PM is one star rating, regardless of how you drive, which makes no sense at all. It is obvious that the app is designed specifically to give people terrible driving records, which will inevitably be used to increase monthly premiums. Biggest insurance scam in South Africa

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This app is ridiculous! It does not allow a person to drive normally. You cannot even stop a trip when you reach your destination and then have to wait 3-5 mins before you can make a call or it will be counted against you.

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The main problem I have with this app it that I’m sometimes given only one star, but the breakdown of the trip show no infringements.