DC UNIVERSE INFINITE

I love DC Universe! It has all the shows that interest me and stuff I grew up with as a kid. The amount of comics are amazing. Their is a lot for DC fans to enjoy. But the app still feels limited and I have ran into a bug. To help the developers of the app out, I will tell them what I have ran into. So, I was downloading episodes of Doom Patrol, Krypton, and Batman The Animated Series. Everything was going just fine. Until, my downloads for Krypton stop working. Now at this point I had already reached the max amount of downloads. Soon I had desired to delete my downloads of Krypton. After deleting my downloads of Krypton. I decided to download Batman The Animated Series episodes. But, I was founded with the same error screen. This was after I had freed up space. I soon kept trying to make things better myself and had uninstalled and reinstalled the app. I had no downloads now and I was still stuck with the same error screen. This is never a good thing. After all, downloads are apart of my subscription and this error/bug strips away of that core feature. DC if you are reading this, can you fix this problem. Also, can you make DC Universe on PS4 please. Thank you!

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So I just downloaded this app yesterday and I was so excited to see all the content that was available. So I downloaded a lot of episodes and movies. I went to work the next day, which Is a manufacturing company. So I have no service. But I didn’t think anything of it because I download everything. I went on my break, open the app and it doesn’t work because it needs cellular data. So what’s the point of downloading if I need cellular data to watch. The WHOLE point of downloading is so you can watch without using data. This is completely pointless and makes no sense. I have Netflix and I download movies and shows all the time. So when I watch it, it works great, because I downloaded it! I don’t understand why this app can’t do this especially when you pay for it. So eventually I turn my cellular data on and got a little service, but the playback was blurry. Even from the ones I downloaded under Wi-Fi. This is my first time using this app and I had such a bad experience. I was so excited to use it and all of his features but it’s sad that I can’t get the full experience because it requires data. I think this is a simple fix that should be addressed. I should be able to open my app and once it sees that I have no cellular data, then it should automatically go to my downloaded library. This is exactly what Netflix and other apps do and it’s very simple. Please fix this

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If your gonna make an app make sure you do it right I’m not trying to be picky but unfortunately your app has a lot of problems like my downloading won’t work and I thought it was just my phone but I’ve deleted the app and then downloaded it again but the app was still not working also you guy didn’t put your full sires of Shows on the app you Guys made them why can’t you put the rest on the app and the real reason I’m mad is that I don’t get the full dc experience and I have to pay for it and it’s all because y’all want to make sum money but I don’t blame you we all wanna make money but if your gonna make us pay for something then you better make it good but this app is not good and the tv show it would let me download it wouldn’t work offline so you wanna makes an app I suggest that you learn how to make one before you do an I’m not saying it’s simple to make one but all of the problems would only be acceptable if I didn’t have to waste my hard earned money on this app that doesn’t even work so to the app developers you need to fix the app you already lost my money you don’t wanna loses more so fix the app and make it worth my money and time and I’ll consider on subscribing again for this app once you add the rest of your season and movies and episodes on to your app and fix all the bugs in it to I hope you take my advice because this app is a complete mess

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The app works pretty well, I’ve had it crash a couple times but not a huge deal. My problem is that there are shows here that don’t include the entire run time. For example, this app only has two seasons of the four Batman Animated series seasons. So, does that mean I’m expected to finish these two seasons here, and then go pay for the other seasons elsewhere? Sure, maybe you’ll make a couple more bucks that way, but you’ll lose my trust as a (for now) subscriber. No one wants to feel cheated. If you own the show, why wouldn’t you just put up the whole series so that people keep faith in your integrity? Or is that it, is there no integrity? What if the fifth season of Titans comes out, but then they suddenly decide not to put it on the app? Am I going to have to pay for the fifth season on Blu-Ray? I know this isn’t likely but my point is, if you have people paying for your service, you should give them 100% of the shows you have listed, especially if they’re twenty years old. Sure I’ll subscribe for now, but this poor business model will certainly have me cancel after some time. I wouldn’t mind the monthly charge if I felt like I was really being taken care of. I’m sure Disney+ wouldn’t do this, but hey I guess Warner Brothers will have to learn the hard way

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So last month I wasn’t able to pay off my subscription until a week after the due date. Apple charged me, the money went out of my account right into DC Universe’s and I still can’t play my shows. Every time I try to play a show, it will give me the options for the subscriptions. Knowing that I had already paid I pressed skip these options until I realized that the subscription options won’t go away. To try to entertain what was happening in front of me, I tapped on the 7.99 subscription plan (which I already had) and after I did, it told me I already have the subscription! So what gives? Why can’t I watch the content that I paid for? Why isn’t there a call line that can help loyal paying customers figure out what’s going on more directly? For months since using the app for streaming it’s shows, it’s always been a choppy app. Always slow, glitching, or lagging behind. It’s becoming quite frustrating to keep up with. I just need help so I could watch Titans, but with a lack of a call line, I might not get. Be weary when getting this app. There are definitely positives content wise, but the mechanics of this app makes you wanna throw your phone across the room sometimes lol.